Troubleshooting – Toshiba HDR5010 User Manual

Page 43

Advertising
background image

Remote Control
Problem

Possible cause/remedy

Remote control does not

work

• Replace the batteries.

• If the remote control does not operate your TV,

re-programme the remote control (refer to page 40).

Recording
Problem

Possible cause/remedy

Digital TV recorder does

not record

• Use the Library menu to check if there is any free space

on the hard disk. If there is little or no space, delete some

recordings.

• Put the Digital TV recorder into Standby mode, then

unplug completely from the mains. Leave the unit

unplugged for at least one minute before connecting again

to the mains.

• Use the Reset Digital TV recorder option in the Service

menu (refer to page 39). Please note this resets the box

- your recordings will be preserved, but you will lose all

other settings and timers. You will also need to retune the

box after carrying out this option.

• Reformat the hard disk (refer to page 36). Please note that

this should only be done as a last resort as formatting the

hard disk will permanently delete all recordings.

Toshiba Website:

Toshiba Helpline:

www.toshiba.co.uk/tv-dvd-support

0844 856 0730 (calls charged at national rate)

note
• In the event your product is returned to our service centre, we are unable to guarantee your recordings will be

maintained.

Troubleshooting

Additional Information

43

HDR5010 User Guide.indb 43

22/07/2010 10:38

Advertising