Sound system, External monitor – Toshiba Tecra M11 User Manual

Page 174

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User’s Manual

8-19

Troubleshooting

Sound system

In addition to the information in this section, please also refer to the

documentation supplied with your audio device.

External monitor

Please also refer to Chapter 3,

Hardware, Utilities and Options

, and to the

documentation supplied with your monitor for further information.

Problem

Procedure

No sound is heard

Adjust the volume.
To increase the volume click the volume up

button, and to decrease it click the volume down

button.
Check the software volume settings.
Please check to see if Mute is turned to Off
Check to make sure the headphone connection

is secure.
Check within the Windows Device Manager

application to ensure the sound device is

enabled and that the device is properly working.
For further information, please refer to

"Troubleshooting in Windows" section of

Windows Help and Support.

Annoying sound is

heard

In this instance you may be experiencing

feedback from either the internal microphone or

an external microphone connected to the

computer - please refer to

Sound System

in

Chapter 4,

Operating Basics

for further

information.
Volume cannot be adjusted during Windows start

up or shut down.
If you are still unable to resolve the problem,

contact your reseller, dealer or service provider.

Problem

Procedure

Monitor does not turn

on

After confirming that the monitor's power switch

is on, you should check the connections to make

sure that the power cord/adaptor is firmly

connected to the monitor and to a working power

outlet.

No display

Try adjusting the contrast and brightness

controls on the external monitor.
Press the FN + F5 hot key in order to change the

display priority and ensure that it is not set for the

internal display only.

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