Neff U16E74N3GB - Manual (Page 31)

31
Faults and repairs
It is not always necessary to call the after-sales service.
Sometimes, you can find a remedy yourself. You will find some
tips for troubleshooting in the following table.
:
Risk of electric shock!
■
Work on the appliance electronics may only be performed by
a specialist.
■
Always disconnect the appliance from the power supply
when work is carried out on the electronics. Switch off the
circuit breaker or remove the fuse from your household fuse
box.
Problem Possible cause Remedial action
Electrical operation is faulty (e.g. indicator
lamps no longer light up)
Fuse defective Check fuses in the fuse box and replace if
necessary
Liquid or runny dough runs to one side Appliance not installed level Check the appliance installation (see the
Installation instructions)
‹ : ‹‹ flashes in the clock display There was a power cut Press the KJ clock function button, reset
the clock (see section: Electronic clock)
‹ : ‹‹ flashes on the clock display, "rrr"
appears on the temperature display
The power supply was interrupted while
the appliance was in operation
Press the KJ Time of day function button,
reset the clock (see section:
Electronic clock)
“E011” appears in the clock display. Permanent assignment of a button Cancel the permanent assignment of the
button and press the KJ clock function
button
EXXX, e.g. E300, appears in the clock dis-
play
Internal fault in the appliance electronics Press the KJ clock function button. If the
message does not go out, pull out the
mains plug and plug it back in again after
approx. 10 seconds
It is not possible to operate the appliance,
"Appliance locked" appears on the text
display, D and - † - appear on the temper-
ature display.
The appliance has been locked Deactivate the lock
(see section: Childproof lock)
It is not possible to operate the appliance,
"Appliance permanently locked" appears
on the text display, D and †˜ appear on
the temperature display.
The appliance has been automatically
blocked
Deactivate the permanent lock
(see section: Childproof lock)
The appliance does not heat up, the two
dots flash on the clock display and ‚‡‹© ,
for example, appears in the temperature
display
A button combination was actuated Switch off the appliance, press and hold
the ± info button for 3 seconds, then press
and hold the KJ clock function button for
4 seconds, then press and hold the ± info
button again for 3 seconds
Electronically controlled functions are mal-
functioning
Energy surges (e.g. lightning strike) Reset the function concerned
Once you have switched on an operating
mode, • or œ appears on the temperature
display, and "Not possible" appears on the
text display
The appliance has not cooled down fully Wait until the appliance has cooled down,
then switch on the operating mode again
The appliance has switched off automati-
cally. "Safety cut-out" appears in the text
display, ‹ : ‹‹ flashes in the temperature
display
The appliance has switched off to protect
itself from overheating
Turn the operating mode selector back to
the Û position
‹‹‹ flashes in the temperature display Appliance is not switched off. Turn the operating mode selector back to
the Û position and lock it in place
Smoke is generated during roasting or
grilling
Fat is burning on the grill element Continue grilling or roasting until the fat on
the grill element has burnt away
Wire rack or universal pan inserted incor-
rectly
Check the shelf heights (see section:
Roasting or grilling)
High levels of condensation are generated
in the cooking compartment
Normal occurrence (e.g. when baking
cakes with very moist toppings or roasting
a large joint)
Open the appliance door briefly from time
to time during operation
Enamelled accessories have matt, light-
coloured marks
Normal occurrence caused by dripping
meat or fruit juices
Not possible
Door panels are misted up Normal occurrence caused by tempera-
ture differences
Heat the appliance up to 100 °C and then
switch off again after 5 minutes