Troubleshooting, Replacement parts and cleaning supplies – Whirlpool WMH32519CS User Manual

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First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)

to possibly avoid the cost of a service call.

Microwave oven will not operate

Check the following:

Household fuse or circuit breaker

If a household fuse has blown or a circuit breaker has tripped,
replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.


Try to heat 1 cup (250 mL) of cold water for 2 minutes at 100%
cooking power. If water does not heat, try the steps in the
bullets below. If microwave oven still does not operate, call
for service.


Firmly close door. On some models, if a packaging spacer is
attached to inside of the door, remove it, then firmly close door.

If a message about the door appears in the display, the door
has been closed for 5 minutes or more without the microwave
oven being started. This occurs to avoid unintended starting of
the microwave oven. Open and close the door, then start
the cycle.


Make sure control is set properly. Make sure Control Lock is off.
Make sure Demo Mode is off.

Arcing in the microwave oven

Check the following:

Soil buildup

Soil buildup on cavity walls, microwave inlet cover, cooking
rack supports, and area where the door touches the frame can
cause arcing. See “General Cleaning” in “Microwave Oven
Care” section.

Turntable alternates rotation directions

This is normal and depends on motor rotation at the beginning
of the cycle.

Display shows messages

“Enter clock” with flashing digits means there has been a
power failure. Reset the clock.

A letter followed by a number is an error indicator. Call for

Fan running during cooktop usage

This is normal. The microwave oven’s cooling fan, which is
separate from the vent fan, automatically comes on during
microwave oven operation to cool the microwave oven. It
may also automatically come on and cycle on and off to cool
the microwave oven’s controls while the cooktop below is
being used.

Radio, TV or cordless phone interference

Check the following:


Move the receiver away from the microwave oven, or adjust the
radio or TV antenna.


Make sure the microwave oven door and sealing surfaces are


Some 2.4 GHz-based cordless phones and home wireless
networks may experience static or noise while microwave
oven is on. Use a corded phone, a different frequency
cordless phone or avoid using these items during microwave
oven operation.

Replacement Parts and Cleaning Supplies

Following is a list of available parts and supplies which may be purchased separately. Please refer to the cover for contact and model
identification information.

Replacement Parts


Turntable support and rollers

Turntable hub

Cooking rack

Rack clip

Rack support

Grease filter

Charcoal filter

Cooktop light bulb

Cavity light bulb

Cleaning Supplies

Heavy Duty Degreaser

affresh™ Kitchen Appliance Cleaner

affresh™ Stainless Steel Cleaner

affresh™ Stainless Steel Wipes