Troubleshooting – Whirlpool ACE 102 IXL User Manual

Page 42

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GB40

Below is a list of some possible malfunctions.
If the problem cannot be resolved as described, contact After-sales Service.

TROUBLESHOOTING

PROBLEM

POSSIBLE CAUSE

REMEDY

The coffee is not hot.

•

The cups have not been pre-
heated.

•

Heat the cups by rinsing them with hot
water.

•

The brewing unit has cooled
down because 2/3 minutes have
elapsed since the last coffee was
made.

•

Before making coffee, heat the brewing
unit by selecting the

RINSE function

from the menu.

•

The set temperature is not high
enough.

•

Change the set temperature (see
paragraph Changing the coffee
temperature
).

The coffee is not creamy
enough.

•

The coffee is ground too coarsely.

•

Turn the grinding adjustment knob one
click anti-clockwise towards the
number 1 while the coffee mill is in
operation (Figure 14).

•

The blend of coffee is unsuitable.

•

Use a blend of coffee specifically for
espresso coffee machines.

The coffee runs out too slowly
or in drips.

•

The coffee is ground too finely.

•

Turn the grinding adjustment knob one
click clockwise towards the number 7
while the coffee mill is in operation
(Figure 14). Continue one click at a time
until coffee run-off is satisfactory.
Results are only visible after running
off 2 coffees.

The coffee runs out too
quickly.

•

The coffee is ground too coarsely.

•

Turn the grinding adjustment knob one
click anti-clockwise towards the
number 1 while the coffee mill is in
operation (Figure 14). Avoid turning the
grinding coarseness regulator too far
otherwise when you select 2 cups, the
coffee may run out in drips. Results are
only visible after running off 2 coffees.

The coffee does not run out of
one or either of the spouts.

•

The spouts are blocked.

•

Clean the spouts with a toothpick
(Figure 26).

The coffee does not come out
of the spouts, but around the
service door (A2).

•

The holes in the spouts are
clogged with dry coffee powder.

•

Clean the spouts with a toothpick, a
sponge or a hard bristled kitchen brush
(Figures 26-28).

•

The coffee feed (A3) inside the
service door is blocked.

•

Clean the coffee feed (A3) thoroughly,
especially around the hinges.

Water comes out of the spouts
instead of coffee.

•

Ground coffee is blocking the
funnel (A21)

•

Clean the funnel (A21) with a wooden
or plastic fork and clean the inside of
the machine.

The milk does not come out of
the milk spout (C5).

•

The intake tube is not inserted or
is inserted incorrectly.

•

Insert the intake tube (C4) in the rubber
washer in the milk container lid
(Figure 23).

The milk is not well frothed.

•

The milk container lid is dirty.

•

Clean the milk container lid as
described in paragraph Cleaning the
milk container
.

•

The milk pointer is incorrectly
positioned.

•

Adjust the pointer as described in
chapter MAKING CAPPUCCINO.

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