6troubleshooting – Bosch PROTANKLESS GWH 345/450 ESR User Manual

Page 32

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32

Troubleshooting

6

Troubleshooting

Fault Indication

Possible Cause

Check

E9

Shut down by the temperature limiter
(over temperature).

• 1. Check position of heating NTC

• 2. Check temperature limiter, cables

• 3. Check system with air, air vent

• 4. Bleed air from system.

EA

No Flame detected (no ignition).

• 1. Check gas inlet pressure, gas

type, air inside gas pipe

• 2. Check flame, ignition
• 3. Check burner pressure, injectors
• 4. Check ionisation sensor, cable

• 5. Check electronic unit

1)

.

F7

"false flame" (error during self check of
electronic).

• 1. Check for moisture on the

Electronics

• 2. Check cables, sensor contacts

(corrosion)

• 3. Check flame inside Burner

chamber

• 4. Check electronic unit

1)

.

E0

Shut down because of low voltage.

• 1. Check power supply
• 2. Check electronic unit

1)

.

F0

Internal error in the electronic unit.

• 1. Check electronic unit connections

and wiring.

2. Replace electronic unit

.

C4

Fan not working

• 1. No power to fan, check for 115

volts at fan

• 2. Check wire connections

.

C6

Shut down by pressure switch.

• 1. Blocked vent
• 2. Fresh air supply inadequate
• 3. Silicone tubes from pressure

switch not connected - clear or clear
and black

• 4. Check wire and connection.

E2

Heating - NTC defect (no function)

• 1. Check heating - NTC
• 2. Check cable (opened, short)
• 3. Check electronic unit

1)

.

A7

Domestic hot water - Tank NTC defect
(no function)

• 1. Check domestic hot water - NTC
• 2. Check cable (opened, short)
• 3. Check electronic unit

1)

.

AA

Flow reduced

• 1. Check heat exchanger - flush or

descale if necessary

.

LED or LCD of the appliance doesn't
start up, no function.

No voltage supply, fuse blown,
transformer etc. defect

• 1. Check voltage supply
• 2. Check fuse
• 3. Check electronic unit

1)

.

Noise; boiling noise (over heating), no
correct function.

Low circulation, air inside installation,
bad heat transfer.

• 1. Check air in system, air vent
• 2. Check heating circulation
• 3. Check heat exchanger
• 4. Check gas type, injectors, gas

valve.

Table 16

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