Brother Copier/Printer MFC-9970CDW - Manual (Page 134)

118
Paper is jammed underneath
paper tray 1
B
If the LCD shows Jam Duplex, follow these
steps:
a
Leave the machine turned on for 10
minutes to cool down.
b
Pull the paper tray completely out of the
machine.
WARNING
DO NOT touch the shaded parts shown in
the illustration. These rollers may be
rotating at high speed and can pinch or
entrap your hand.
c
If paper is not caught inside the
machine, turn the paper tray over and
check underneath the paper tray.
Note
DO NOT put the paper tray back in at this
point.