PHCC Pro Series S5 - S5 Series Sump Pump - Manual (Page 3)

1. Check your security system to determine whether an open (no contact) or closed (making
contact) connection is needed to activate the alarm.
2. The security system will provide (2) two connection terminals to extend wires to the
control terminal. Strip two wires 1/4” each. Connect either wire to the common
terminal. To secure the wire into the terminal, insert the exposed wire into the hole on
the side of the terminal next to the screw marked common. Turn the screw a few turns to
lock-in the wire.
3. If the security system requires a closing of a contact to activate the alarm, secure the
other wire into the terminal hole labeled N.O. (normally open). If the security system
requires an opening of a contact, secure the wire into the terminal hole labeled N.C.
(normally closed). Note: Only the “AC power out” and ‘Float raised for 10 minutes” alarms
will activate the remote
terminal signal.
Completing the Installation (all models)
1. After the initial installation, be sure to check the pump operation by filling the sump with
water and observing the pump through one full cycle. When using the dual float the pump
should run for 10 seconds after the lower float drops. When using the tethered float the
pump should shut off when the float is tilted down. Note: When the pump activates, it
should have a “normal pumping” sound. Any abnormal sound, vibration, or lack of output is
the signal of a problem. Stop the pump and refer to the troubleshooting guide.
2. Replace the pit cover making sure not to pinch or crimp the pump wire with the cover.
The pit cover either has a ‘hole punch’ that will allow the cord to be passed through or
one can be drilled.
Product Operation
Dual Float Switch (included with controller models DFC1 and DFC2)
The dual float switch contains two large floating rings enclosed
within a protective cage. Water will lift the bottom float by a
1 ⁄
4
Љ,
which will activate the pump. If for any reason the lower float
does not activate the pump, the water will rise and activate the
second switch. As the pump evacuates the water from the pit the
floats will drop. The pump will run for an additional 10 seconds to
extend the cycle after the lower float drops. Note: When mounting
the float switch, position the bottom of the cage at the height you
want the pump to activate.
Deluxe Dual Float Controller Model # DFC2
The benefit of this controller is that it will sound an alarm
when problems exist regarding the ability of the sump pump
to keep the basement dry.
The PHCC Pro Series Deluxe Dual Float Controller features a
series of warnings (audible and visual) that pinpoint potential
problems with the pump, switch and power conditions. The
controller will sound an alarm when power has been
interrupted, when the pump has run for more than 10
minutes continuously, or when the 9V battery is low. The 9V
battery (sold separately) runs the controller during a power
outage, allowing it to sound an alarm if the circuit breaker
trips, the controller is not plugged in securely, or the homes
power is interrupted. Note: The 9V battery will only power the
switch, not the pump. The Deluxe Controller has a dial
(located in the battery compartment) to adjust the number of
seconds that the pump will run after the float drops. The
Deluxe Controller will also run the pump once a week for approximately four (4) seconds.
This test will exercise the pump and help ensure the pump is working properly.
Operating the Pump in a Continuous Duty Application
The PHCC Pro Series pumps are rated for continuous duty and may be used in applications
requiring continuous pumping including fountains, ponds, etc. For use in any continuous
duty application the pump should be plugged directly into the wall outlet without the use of
a controller. The outlet must be a single phase properly grounded 3-prong receptacle, 115V,
60HZ (preferably with ground fault circuit interrupt). For continuous duty operation, the
pump must be submerged at least 3/4 of the depth of the pump at all times.
Understanding the Warnings and Alarms (Model # DFC2)
AC power is out
There are several causes for power failure.
The most common are a power outage by
the electric company or a tripped circuit
breaker. Although the deluxe controller
can not run the pump, it will sound an
alarm indicating the loss of power. This
will allow the homeowner to address the
problem. If this warning light and alarm
are on, the control box is not receiving
AC power for one of several reasons:
1. The control box is not plugged in.
2. The power to the house is out.
3. The circuit breaker to that outlet has been tripped.
4. The ground fault interrupter has been tripped for that outlet.
5. A power brownout is taking place.
Note: A PHCC Pro Series battery backup sump pump system can protect the basement during a
power outage. It will automatically activate a separate 12-volt battery powered pump, which
will keep the basement dry until power is restored.
Power Failure Alarm slide switch
When the controller is not receiving AC power, the monitoring features and the audible
alarms are powered by the 9-volt battery. This type of battery will power the controller for
many hours, but not indefinitely. Once the source of the AC power alarm is determined, it is
suggested that the Power Failure Alarm slide switch be turned to the OFF position until the
power is restored. This will preserve the battery and silence the alarm. When AC power is
restored, slide this switch back to the ON position. Note: If the AC power is restored and the
slide switch is in the OFF position, the alarm and light for the 9-volt battery warning will
activate, even if the battery is good. This is a reminder to reset the alarm. Slide the switch
to the ON position. If the battery is good, the light will go out. If the alarm continues to
sound, replace the battery.
The system is operating
This light should be ON and flashing at all times. It is included to indicate that the system
is monitoring the sump conditions. This light will not illuminate when:
1. The power is out and the Power Failure Alarm slide switch is in the OFF position.
2. The power is out and the 9V battery is discharged.
3. The controller is not functioning. Contact Glentronics service department.
The 9-volt battery is low
1. The 9-volt battery located in the top of the control box is coming to the end of its useful
life. Replace it with a new 9-volt alkaline battery.
2. The Power Failure Alarm switch is in the OFF position. It must be in the ON position at
all times, except when silencing an actual power failure condition.
Pump or float problem
This key feature monitors the time that the float switch is continuously up or in the
activated position. It is unusual for a pump run for 10 or more minutes continuously. This
can occur for many different reasons. Either the float is stuck in the up position, there is a
mechanical problem with the pump, or there is a problem with the plumbing connections.
Please refer to this manual’s Troubleshooting Guide on the following page.
Maintenance Check List
Maintenance should be performed 1-2 times per year.
1. Remove all debris from the bottom of the pit.
2. Remove all debris floating in the water.
3. Remove all debris from the float switch cage.
4. Fill the pit with water. Make sure pump turns on at the intended level.
5. While the pump is running, make sure pump is evacuating water at a good pace.
6. While the pump is running, make sure a stream of water is escaping from the air bleed
hole. If not, clear the hole of any deposits or debris.
7. Unplug the control box from the wall. Make sure the “AC power is out” light and alarm
sound (DFC2).
Backup Installation
When the power goes out, the
PHCC Pro Series AC sump pumps
will not operate. For protection
during a power outage, a PHCC Pro
Series battery backup system can
be installed. There are three
systems with matching batteries
that will provide protection. The
illustration at right is an example
of a typical battery backup
installation.
Visit our website
www.stopflooding.com for
more information about the
PHCC Pro Series AC pumps
and battery backup sump
pump products.
3
DFC2