PHCC Pro Series E7 – E7 Series Sewage Pump User Manual

Troubleshooting, Water alarm

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© Glentronics, Inc. 2012

1806081 04/14

4

Model

Discharge Max Amps Solid

GPM / GPH

Switch

No.

HP Volts Diameter

@ 10’ Handling

@ 10’

Included

E7040-NS

4

/

10

120

2

Љ

6.3

2

Љ

74 / 4440

No Switch

E7040-VS

4

/

10

120

2

Љ

6.3

2

Љ

74 / 4440

Vertical Switch

E7040-USC3

4

/

10

120

2

Љ

6.3

2

Љ

74 / 4440

Ultimate Sensor

E7055-NS

1

/

2

120

2

Љ

7.0

2

Љ

89 / 5340

No Switch

E7055-VS

1

/

2

120

2

Љ

7.0

2

Љ

89 / 5340

Vertical Switch

E7055-USC3

1

/

2

120

2

Љ

7.0

2

Љ

89 / 5340

Ultimate Sensor

E7100-NS

1

120

2

Љ

12.8

2

Љ

114 / 6840

No Switch

E7100-VS

1

120

2

Љ

12.8

2

Љ

114 / 6840

Vertical Switch

Specifications

Important Safety Instructions and Warnings

SAVE THESE INSTRUCTIONS. This manual contains important SAFETY WARNINGS and
OPERATING INSTRUCTIONS for the PHCC Pro Series pumps. You will need to refer to it
before attempting any installation or maintenance.
ALWAYS keep these instructions with the unit so that they will be easily accessible.
Failure to read and follow these warnings and instructions could result in property
damage, serious injury, or death.

ALWAYS disconnect the pump from the power source before servicing or making
adjustments.

NEVER handle the pump or motor with wet hands or when standing on a wet or damp
surface while the pump is plugged into the power source.

MAKE SURE THERE IS A PROPERLY GROUNDED RECEPTACLE AVAILABLE. This pump is
wired with a 3-prong grounded plug. To reduce the risk of electric shock, be certain
that it is only connected to a properly grounded, 3-prong receptacle. If you have a
2-prong receptacle, have a licensed electrician replace it with a 3-prong receptacle
according to local codes and ordinances.

NEVER bypass grounding wires or remove the ground prong from the plug.

DO NOT use an extension cord. The electrical outlet should be within the length of the
pump’s power cord, and at least 4 feet above the floor level to minimize potential
hazards from flood conditions.

DO protect the electrical cord from sharp objects, hot surfaces, oil, and chemicals.
Avoid kinking the cord.

MAKE SURE the supply circuit has a fuse or circuit breaker rated to handle the power
requirements noted on the nameplate of the pump.

NEVER install the pump in locations classified as hazardous in accordance with the
National Electrical Code, ANSI/NFPA 70.

DO NOT remove the power supply cord and strain relief or connect the pump directly to
the conduit.

ALWAYS install the pump in accordance with the National Electric Code and all applicable
local codes and ordinances. All wiring should be performed by a licensed electrician.

DO NOT use the power cord or strain relief to carry the pump. Use the pump handle.

DO NOT expose the control unit to rain or snow.

DO NOT operate the pump or control unit if it has been damaged in any way.

DO drill an air bleed hole in the discharge pipe when a check valve is used. Drill

the hole at an upward angle from the bottom of the pit to avoid splashing water

outside the sump pit. If a hole is not drilled above the pump, an air lock may

prevent the pump from operating. The best location for the hole is about 3” above

the discharge outlet on the pump. The hole must be drilled below the check valve.

Drill a 3/16” (4.76mm) hole in the discharge pipe for the E7 Series pumps.

DO NOT disassemble the pump or control unit. When service is required, contact
Glentronics technical support at 800-991-0466, option 3. Return the product to the
manufacturer for any repairs at the following address:

Glentronics, Inc.

645 Heathrow Drive, Lincolnshire, IL 60069

• Sewage pumps will not provide protection during a power outage.

• After the initial installation, be sure to check the operation by filling the pit with water

and observing the pump operation through one full cycle.

• For continuous duty operation, the pump must be submerged at least ¾ of the depth of

the pump at all times.

• In instances where the discharge line is exposed to freezing temperatures, the pipe

must be sloped downward so any remaining water will drain out. Failure to do so will
prevent water from exiting the pit and damage the pump if the line freezes.

NOTICES

ƽ CAUTION

ƽ WARNING

1

To reduce the risk of hazards that can cause injury or

property damage, observe the following precautions.

Risk of electric shock.

To reduce this risk, observe the following precautions.

Water Alarm

Accidents happen…..water heaters rust and leak, laundry tubs overflow,
pipes break, and pumps seize. You can detect these leaks before they
become a major problem by placing a PHCC Pro Series Water Alarm
wherever there is a risk of water damage…..in the utility room, under the
kitchen sink, in the bathroom, or at the sump pit. The solid state
circuitry is reliable and extremely sensitive. The 110db alarm will sound
when as little as 1/32” of water reaches the sensor pad.

*Consult a licensed electrician.
If the above solutions do not solve the problem, contact Glentronics customer service 800-991-0466, option 3.

Troubleshooting

(Always unplug the pump from the controller before performing any maintenance)

Pump is not plugged in
Water is not high enough to activate the pump
Open circuit
Poor power source
Low voltage
Bad power cable
Locked impeller
Defective float switch
Defective pump
Locked impeller
Incorrect power supply
Overburdened due to heavy sand content in the water
Pump running continuously with no water present
Sensor mounted too low
Water flowing back from pipe
Malfunctioning sensor
Clogged or frozen discharge
Blocked intake strainer
Check valve installed with no air bleed hole in
pipe or pump

Check valve is stuck or installed upside down

Sensor rod is obstructed with large amount of debris
Check valve on secondary pump will not close
and water re-circulates within the system
Worn impeller
Partially blocked impeller
Clogged or frozen discharge
Broken or leaking pipe
Low power voltage
Check valve installed with no air bleed hole in
pipe or pump

Check valve is stuck or installed upside down

Pump is air locked
Check valve on secondary pump will not close
and water re-circulates within the system
Blocked intake screen
Broken impeller

Pump is experiencing an anti air lock safety
feature

The pump will not start or run

Thermal protector tripping or
not functioning

Pump starts and stops too
frequently

Pump will not shut off

Insufficient or no water
volume

Abnormal sound or vibration

Pump unexpectedly turns off
for 5 seconds (USC3 Only)

Plug pump in properly (see instructions)
Make sure float switch is positioned properly
Check circuit breaker or fuse
Check circuit line wires and cable*
Check line wires and source voltage*
Replace with new cable*
Remove strainer and clear obstruction
Replace float switch with new float switch
Replace pump with new pump
Remove strainer and clear obstruction
Check power supply source and voltage
Use water filter or replace with a higher wattage pump
Check sensor rod
Raise sensor or adjust timer
Install or replace check valve
Replace sensor
Clear blockage or thaw frozen line
Clear debris from intake strainer
Drill a bleed hole in the discharge pipe, or clean debris from the existing
hole in the pipe or pump
Reverse or replace check valve. Make sure the check valve is installed
with the flow arrow pointing up and out of the pit.
Clean debris from sensor rod

Replace the check valve on the secondary pump

Replace impeller & adjust spacing between impeller and cover
Remove strainer and clear obstruction
Clear blockage or thaw frozen line
Repair piping
Check power voltage, wires and cable condition
Drill a bleed hole in the discharge pipe, or clean debris from the existing
hole in the pipe or pump
Reverse or replace the check valve. Be sure check valve is installed with
flow arrow pointing up and out of the pit
Remove debris from the air bleed hole

Replace the check valve on the secondary pump

Clear debris from intake screen
Replace impeller with new one
Pump is frequently cycling on and off. The controller has a safety feature
that turns the pump off for 5 seconds if it detects a possible air lock.
This is normal. No action is required.

E7055

E7040

PHCC Pro Series

Sewage Pumps

Instruction Manual

& Safety Warnings

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