PHCC Pro Series E7 – E7 Series Sewage Pump - Manual (Page 3)

Installation Instructions
Prior to Installation
1. Visually inspect your pump. Products may be damaged during shipping. If the product
has been damaged, contact your place of purchase or Glentronics, Inc. before installation.
2. Thoroughly read the instructions provided to learn specific details regarding installation
and use. This manual should be retained for future reference.
Installing the Pump
1. Use a pit that conforms to all local codes and is
large enough to accommodate the pump and
float switch. Larger pits are preferred, since
they will extend the discharge cycle and reduce
the number of times the pump turns on.
2. Clean the pit of all debris.
3. The pump should not be set directly onto a
clay, earthen, or sand base.
4. The pump should be level. You may install
bricks or blocks under the pump to provide a
solid base.
5. Install discharge plumbing according to local,
regional and state codes. Rigid PVC pipe is
recommended.
6. The size of the discharge outlets on the pumps
are 2”. Match the size of the discharge pipe to
the size of the outlet on the pump to maintain
the optimum pumping capacity.
7. An in-line check valve is recommended to
prevent back-flow. Note: When using a check
valve, an air bleed hole of 3/16” (4.76mm) for
the E7 Series needs to be drilled in the discharge
pipe. The best location is about 3” above the
top of the discharge outlet. The hole must be
drilled below the check valve. A small stream of
water will escape through this air bleed hole when the pump is running, so the hole should
be drilled on an angle toward the bottom of the pit.
8. Install a gate valve or ball valve as required by any codes.
9. Secure the power cord to the discharge pipe with wire ties or clamps to prevent
interference with the float assembly.
10. A cover is required in all sewage pump installations with gas-tight seals to contain gases
and odors. A vent pipe should be added in any sewage installation.
11. In instances where the discharge line is exposed to freezing temperatures, the pipe must
be positioned in a downward slope so any remaining water will drain away. Failure to do
this will prevent water from exiting the pit and damage the pump if the line freezes.
Installing the Ultimate Sensor
The Ultimate Sensor is easy to install by using the
enclosed stainless steel hose clamp.
1. Hold the ball shaped sensor to the discharge
pipe so that the sensor rod is below the ball.
The sensor wire includes a connector that can
be separated from the controller when the wire
needs to be threaded through small openings.
2. Secure the sensor rod to the pipe with the
enclosed hose clamp, but do not completely
tighten the clamp at this time. Be sure to
place the drive mechanism of the clamp on
the adjacent side of the sensor. This will
allow the extra material of the clamp to be as
close as possible to the sensor once it is completely tightened.
3. Position the sensor to a level where the bottom of the sensor rod is no lower than
3” above the bottom of the pump. To avoid debris pouring onto the sensor, it
should be positioned on the side opposite the drain tile.
Note: It is important to mount the sensor below the drain tile that empties into the
pit. Mounting it above the drain tile would allow water to fill the drain tile before the
pump is activated to pump out the water.
4. Once the sensor is in the desired position, tighten the clamp. Do not over tighten.
Installing the Vertical Float
The vertical float switch contains a single large float.
Sewage will lift the float to the top of the lift rod
which will raise the lift rod and activate the pump.
As the pump evacuates the sewage from the pit the
float will drop, lowering the lift rod and turning off
the pump.
1. Fully open the metal hose clamp and insert it
through the slots in the mounting bracket of the
float switch.
2. Place the hose clamp over the discharge pipe so that the gripping tabs are against the
pipe and select the desired activation level of the pump.
3. The pumping range can be adjusted by moving the float stop up or down the lift rod.
4. To avoid debris from pouring onto the float, it should be positioned on the side of the
discharge pipe opposite the drain tile.
5. Once the float switch is in the desired position, securely tighten the hose clamp. Note:
The cable from the switch must remain outside the hose clamp.
Connecting the Pump and Controller
Ultimate Solid State Controller
1. Mount the controller to the foundation, drywall or
a stud through the 2 holes on the cabinet using
the proper mounting hardware for the application.
The controller should be mounted at least 4
Ј from
the floor and within 4’ of the outlet.
Do not use
an extension cord.
2. Plug the sensor into the bottom of the controller.
Once the controller is plugged into the outlet it
will recognize the sensor in about 10 seconds.
3. Open the plastic door on the top of the unit and using a flat head screwdriver adjust the
dial to select the number of seconds that the pump will run after the water falls below
the sensor. The dial can be adjusted from 5-45 seconds. The manufacturer default is
about 10 seconds. Install a 9V alkaline battery and replace the plastic door.
4. Plug the control box into a properly grounded, 3-prong receptacle. Then, plug the pump
into the receptacle on the control box.
Do not use an extension cord.
5. Make sure the Power Failure Alarm slide switch
is in the ON position. Note: Do not attempt to
use sensors or float switches other than the
Ultimate Sensor with this controller.
Vertical Float Switch
1. Insert the vertical switch’s piggy-back plug into a properly grounded 3-prong receptacle.
2. Insert the pump plug into the piggy-back plug.
Connecting to a Security System (USC3)
The Ultimate Solid State Controller (Model USC3) includes a
terminal on the right side of the control box to connect to a
security system or other alarm devices. There are (3) three
positions for wire connections on this terminal: N.O. – normally
open, N.C. – normally closed, and Common.
1. Check your security system to determine whether an open (no
contact) or closed (making contact) connection is needed to activate the alarm.
2. The security system will provide (2) two connection terminals to extend wires to the
control terminal. Strip two wires 1/4” each. Connect either wire to the common
terminal. To secure the wire into the terminal, insert the exposed wire into the hole on
the side of the terminal next to the screw marked common. Turn the screw a few turns to
lock-in the wire.
3. If the security system requires a closing of a contact to activate the alarm, secure the
other wire into the terminal hole labeled N.O. (normally open). If the security system
requires an opening of a contact, secure the wire into the terminal hole labeled N.C.
(normally closed).
Note: Only the “AC power out” and ‘Float raised for 10 minutes” alarms
will activate the remote terminal signal.
Completing the Installation (all models)
1. After the initial installation, be sure to check the pump operation by filling the pit with
water and observing the pump through one full cycle. When using the vertical float the
pump should shut off after the float drops.
Note: When the pump activates, it should
have a “normal pumping” sound. Any abnormal sound, vibration, or lack of output is the
signal of a problem. Stop the pump and refer to the troubleshooting guide.
2. Replace the pit cover making sure not to pinch or crimp the pump wire with the cover.
The pit cover either has a ‘hole punch’ that will allow the cord to be passed through or
one can be drilled.
Product Operation
Operating the Pump in a Continuous Duty Application
The PHCC Pro Series pumps are rated for continuous duty and may be used in applications
requiring continuous pumping including fountains, ponds, etc. For use in any continuous
duty application the pump should be plugged directly into the wall outlet without the use of
a controller. The outlet must be a single phase properly grounded 3-prong receptacle, 115V,
60HZ. For continuous duty operation, the pump must be submerged at least ¾ of the depth
of the pump at all times.
ƽ WARNING
ƽ WARNING
PUMP
WIRE
HOSE CLAMP
DRIVE
MECHANISM
AIR BLEED
HOLE
FLOOR
JOIST
SLOPE
PIPE
DOWN
DISCHARGE
PIPE
GATE
VALVE
UNION/CHECK
VALVE
PRO SERIES
PUMP
ULTIMATE
SENSOR
DRAIN TILE
FLOAT WIRE
AC
OUTLET
CONTROLLER
MOUNTED ON WALL
PIT COVER
DISCHARGE
PIPE
GATE
VALVE
AC
OUTLET
CONTROLLER
MOUNTED ON WALL
PUMP
WIRE
2 3
Make sure the outlet is single phase, 115V and 60HZ for all
the pump installations.
This installation must be in accordance with the National
Electric Code and all applicable local codes and ordinances.
PUMP
WIRE
HOSE CLAMP
DRIVE
MECHANISM
AIR BLEED
HOLE
PRO SERIES
PUMP
ULTIMATE
SENSOR
DRAIN TILE
FLOAT WIRE
PIT COVER
Ultimate Solid State Controller (USC3)
The benefit of this controller is that it will sound an alarm
when problems exist regarding the ability of the pump to keep
the basement dry. The controller will also run the pump once a
week for approximately four (4) seconds. This test will exercise
the pump and help ensure the pump is working properly. The
Ultimate Solid State Controller features a series of warnings
(audible and visual) that pinpoint potential problems with the
pump, sensor and power conditions. The controller will sound
an alarm when power has been interrupted, when the pump has
run for more than 10 minutes continuously, or when the 9V
battery is low. The 9V battery (sold separately) runs the
controller during a power outage, allowing it to sound an alarm
if the circuit breaker trips, the controller is not plugged in
securely, or the homes power is interrupted.
Note: The 9V
battery will only power the controller, not the pump.
Understanding the Warnings and Alarms
AC power is out
There are several causes for power failure. The
most common are a power outage by the
electric company or a tripped circuit breaker.
Although the Ultimate Controller can not run
the pump, it will sound an alarm indicating the
loss of power. This will allow the homeowner
to address the problem. If this warning light
and alarm are on, the control box is not
receiving AC power for one of several reasons:
1. The control box is not plugged in.
2. The power to the house is out.
3. The circuit breaker to that outlet has been tripped.
4. The ground fault interrupter has been tripped for that outlet.
5. A power brownout is taking place.
Power Failure Alarm slide switch
When the controller is not receiving AC power, the monitoring features and the audible
alarms are powered by the 9-volt battery. This type of battery will power the controller for
many hours, but not indefinitely. Once the source of the AC power alarm is determined, it is
suggested that the Power Failure Alarm slide switch be turned to the
OFF position until the
power is restored. This will preserve the battery and silence the alarm. When AC power is
restored, slide this switch back to the
ON position. Note: If the AC power is restored and the
slide switch is in the OFF position, the alarm and light for the 9-volt battery warning will
activate, even if the battery is good. This is a reminder to reset the alarm. Slide the switch to
the ON position. If the battery is good, the light will go out. If the alarm continues to sound,
replace the battery.
The system is operating
This light should be
ON and flashing at all times. It is included to indicate that the system
is monitoring the sump conditions. This light will not illuminate when:
1. The power is out and the Power Failure Alarm slide switch is in the
OFF position
2. The power is out and the 9V battery is discharged
3. The controller is not functioning. Contact Glentronics service department
The 9-volt battery is low
1. The 9-volt battery located in the top of the control box is coming to the end of its useful
life. Replace it with a new 9-volt alkaline battery.
2. The Power Failure Alarm switch is in the
OFF position. It must be in the ON position at
all times, except when silencing an actual power failure condition.
Pump or sensor problem
This key feature monitors the time that the sensor has been activated. It is unusual for a
pump to run for 10 or more minutes continuously. This can occur for many different reasons.
Either the sensor has a large amount of debris stuck to it, there is a mechanical problem
with the pump, or there is a problem with the plumbing connections. Please refer to the
Troubleshooting Guide on the following page.
Maintenance Check List
Maintenance should be performed 1-2 times per year.
1. Remove all debris from the pit.
2. Remove all debris floating in the water.
3. Remove all debris from the float switch or sensor rod.
4. Fill the pit with water. Make sure the pump turns on at the intended level.
5. While the pump is running, make sure the pump is evacuating fluid at a good pace.
6. While the pump is running, make sure a stream of water is escaping from the air bleed
hole. If not, clear the hole of any deposits or debris.
Visit our website www.stopflooding.com for more information about the
PHCC Pro Series AC pumps and battery backup sump pump products.
PUMP
WIRE
AIR BLEED
HOLE
F
PRO SERIES
PUMP
VERTICAL
FLOAT
DRAIN TILE
FLOAT WIRE
PIT COVER
Limited Warranty
By opening this package and using this GLENTRONICS, INC. product, you are agreeing to be bound by the terms of the GLENTRONICS, INC. limited warranty (“warranty”) as set out below. Do not use your
product until you have read the terms of the warranty. If you do not agree to the terms of the warranty, do not use the product and return it within the return period stated on your purchase receipt from the
retail store or authorized distributor where you purchased it for a refund.
To the extent permitted by law, this warranty and the remedies set forth are exclusive and in lieu of all other warranties, remedies and conditions, whether oral, written, statutory, express or implied. GLENTRONICS,
INC. disclaims all statutory and implied warranties, including without limitation, warranties of merchantability and fitness for a particular purpose and warranties against hidden or latent defects, to the extent
permitted by law. GLENTRONICS, INC. will not be liable for any incidental, special or consequential damages for breach of any express or implied warranties on this product. In so far as such warranties cannot be
disclaimed, GLENTRONICS, INC. limits the duration and remedies of such warranties to the duration of this express warranty and, AT GLENTRONICS, INC.'s option, the repair or replacement services described below.
Some states (countries and provinces) do not allow limitations on how long an implied warranty (or condition) may last, so the limitation described above may not apply to you.
Any and all causes of action arising from, filed as a result of or in reference to, this warranty or the products described under this warranty shall be governed by and construed under the laws of the State of
Illinois. Any cause of action arising from, filed as a result of or in reference to, this warranty or the products described under this warranty shall be filed only in the Circuit Court of the 18th Judicial District,
Lake County, Waukegan, Illinois, or in the Northern District of Illinois if filed in Federal Court. The maximum liability for any product described in this warranty shall be the cost of product replacement only.
If any term is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired.
What is Covered by this Warranty?
GLENTRONICS, INC. warrants to the end purchaser that its pumps, switch and control unit products are free from defective materials and workmanship for the periods indicated below:
All parts and labor (excluding installation) for a period of:
• 3 years from the date of purchase, when used intermittently as a sewage pump
• 1 year from the date of purchase when used in continuous duty operations such as fountains or ponds
The defective product must be returned directly to the factory, postage prepaid with the original bill of sale or receipt to the address listed below. GLENTRONICS, INC., at its option, will either repair or replace
the product and return it postage prepaid.
What is NOT Covered by this Warranty?
This warranty does not cover the cost or value of damaged property, including expressly any property that has been affected by water overflow, seepage or flooding. If GLENTRONICS, INC. determines that a
product is deemed defective under this warranty agreement, it will repair or replace the PRODUCT ONLY. GLENTRONICS, INC. will not cover the cost to reinstall the product, nor will GLENTRONICS, INC. pay the
cost of having a plumber or contractor repair or replace the product.
GLENTRONICS, INC. will not repair or replace a product that was installed incorrectly. A product shall be considered “installed incorrectly” when it deviates in any way from the instructions described in this manual.
This warranty does not cover product problems resulting from handling liquids hotter than 104 degrees Fahrenheit, handling inflammable liquids, solvents, strong chemicals or severe abrasive solutions; user
abuse; misuse, neglect, improper maintenance, commercial or industrial use; improper connection or installation, damages caused by lightning strikes; excessive surges in AC line voltage; water damage to the
controller; other acts of nature, or failure to operate in accordance with the enclosed written instructions.
How to Obtain Warranty Service
Within thirty (30) days of the product’s defective performance, the unit must be shipped, freight prepaid, or delivered to GLENTRONICS, INC. to provide the services described hereunder in either its original
carton and inserts, or a similar package affording an equal degree of protection. Products not received by GLENTRONICS, INC. at the address indicated below within thirty (30) days of the product’s defective
performance will not be considered for warranty service. Products received after three (3) years from the date of purchase, fall outside of the timeframe for warranty service and will not be eligible for warranty
service. The product must be returned to GLENTRONICS, INC. for inspection in order to be considered for warranty service. If the product is not returned to GLENTRONICS, INC. or the product is inspected by
any person, plumber, contractor or business other than GLENTRONICS, INC., this warranty shall no longer be valid. Prior to defective operation, the unit must not have been previously altered, repaired or
serviced by anyone other than GLENTRONICS, INC., or its agent; the serial number on the unit must not have been altered or removed; the unit must not have been subject to accident, misuse, abuse or
operated contrary to the instructions contained in the accompanying manual. The dealer's dated bill of sale, or installer’s invoice must be retained as evidence of the date of purchase and to establish warranty
eligibility.
Where are Products Sent for Warranty Service? Glentronics, Inc., 645 Heathrow Drive, Lincolnshire, IL 60069
How Can I Obtain More Information? By calling 800-991-0466