Apple Studio Display - Manual (Page 57)

Tips and Troubleshooting 57
Troubleshooting
This section contains descriptions of problems you might experience with your display, as
well as solutions to try. Problems related to the computer are covered in the manuals that
came with your computer.
Monitor Power or Screen Appearance
The display’s power indicator light doesn’t come on.
m Make sure the display’s power button is turned on.
m Make sure the computer is turned on.
m Make sure the power cord is plugged in properly.
If the display power cord is plugged into your computer, make sure your computer is on
and the cord is firmly plugged in.
If the display power cord is plugged into a grounded wall outlet or power strip, make
sure the cord is firmly plugged in. Check to see whether power to the outlet has been
interrupted. You can test the outlet by plugging in something that you know works—like a
desk lamp or radio. If the test appliance works, but the display doesn’t, contact an Apple-
authorized dealer or service provider.
No image appears on the screen and the power indicator light is amber.
m Make sure the display cable is connected to your computer properly.
m Make sure the thumbscrews on the display cable are tightened securely.
m Make sure your computer is not off or in sleep mode.
Warning Never remove the case from the display! You could come in contact with
hazardous voltage.
If you have a problem with your display and nothing presented in this manual solves it,
consult the service and support information that came with your display for instructions
on how to contact an Apple-authorized service provider or Apple for assistance. If you
attempt to repair the display yourself, any damage you may cause to the display will not
be covered by the limited warranty on your display. Contact an Apple-authorized dealer or
service provider for additional information about this or any other warranty question.
Important
Detailed instructions for the Apple Displays Software are provided in Mac OS
Help and in the Help (h) for the Monitors & Sound control panel. For Windows users,
detailed instructions about onscreen controls are provided in Chapter 3, “Using Manual
Controls and the On-Screen Display.”