How experiments work, How experiments work 4 – Google Website Optimizer v 1.0 The Techie Guide User Manual

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4

How Experiments Work

How Experiments Work

This chapter will show you how experiments work, with notes on page loads, JavaScript, cookies, and more.

We’ll describe what happens when a website visitor hits:

• The test page for A/B
• The test page for MVT
• The conversion page

Let’s start with a simplified overview of what Google Website Optimizer does.

Suppose you have a website at http://www.mysite.com/landing_page.html, and you want to answer the

question, “What changes could I make to this page to make it perform better?” You might consider changing

the headline, the copy, or the call-to-action buttons. You might want to try a different image (Which picture

drives more conversions, puppies or kittens?). Or perhaps, you want to try a completely different layout

and page structure. Website Optimizer lets you try these different variations and see which performs most

effectively.

Note that while, GWO allows you to test several pages or extended portions of your website, not just single

pages, for the purposes of this explanation we’ll assume that you’re testing just a single page of your site.

Website Optimizer offers two types of experiments for your testing pleasure:

A/B experiments test involve testing one page against one or more alternate pages. Each version of the page

has its own URL. For example:

• http://ww w.mysite.com/landing_page.html

(Version A, also known as the original or

control)

• http://ww w.mysite.com/test_page_b.html

(Version B)

• http://ww w.mysite.com/test_page_c.html

(Version C)

And so on, with as many test versions as you like

With an A/B experiment you are testing two

completely separate pages. So you could design a

page with an entirely different layout, navigation.

You can also test smaller changes like new copy,

headlines, and images.

Multivariate (MVT) experiments test different versions

of content within a page.

With an MVT experiment, all your visitors would go

to http://www.mysite.com/landing_page.html, but

they would see various combinations of the three

elements you’re testing. The sections of the page are

altered dynamically as the browser displays the page

to the user.

Side Discussion

At first glance it may seem like A/B is always the

simpler choice, but this isn’t necessarily the case.

Here are three reasons why:

1. Just running an experiment introduces

a small amount of latency by requiring

JavaScript (siteopt.js -- more about this

later) to be fetched. A/B redirection

introduces more latency in that a new

page needs to be fetched. MVT does not

have this problem.

2. A/B involves more than one URL, thanks

to the redirects to versions B and C. That

adds more chances for error. For example,

the alternative URLs may not be in the

same domain as the original URL, or

pages may have multiple URLs aliased to

them

3. Query parameters are merged when

redirection occurs. Making assumptions

about which parameters are found where

can lead to mistakes.

Don’t be scared off of doing A/B experiments by

any means. Just don’t assume they’re always the

easiest choice, either.

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