CounterPath Bria 3.3 for Windows User Guide - Enterprise Deployments - Manual (Page 28)

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3.9 Voicemail
If your service includes voicemail and you have set up voicemail options (page 57), then when you have
voicemail messages, the voicemail icon appears at the top of the phone (the icon may include a number). You
can click the icon to automatically connect to voicemail and listen to your messages.
3.10 Forwarding Calls
Forwarding Calls
You can enable or disable forwarding so that calls will be automatically forwarded to another number. You can
set up forwarding so that calls are always forwarded or so that calls are forwarded only when you are on another
call.
Ask your system administrator if you should set up forwarding through Bria. It is possible that your system
administrator has set up this feature on the PBX, so there is no need to set it up in Bria.
To enable forwarding through Bria, choose Softphone > Account Settings. Choose an account and click Edit,
then click the Voicemail tab. For complete details, see page 57.
You can also forward a call “on the fly”. See page 15.
Voicemail icon