CounterPath Bria 3.1 for Mac User Guide - Enterprise Deployments - Manual (Page 23)

Bria 3 for Mac User Guide – Enterprise Deployments
19
Attended Transfer – Call then Transfer
You can first speak to the target (the person you are transfering the call to), then click Transfer to complete the
transfer.
When the other person answers, the
Transfer Now button is enabled
Click the Transfer button
Type a name or number, or drag a contact
into the field
Then click Call
The call is put on hold and a call entry field appears
When you are ready, click
Transfer Now. The call panel
closes
Bria phones the
new person
You can hang up the
second call and return to
the first call
Or you can cancel the transfer request and
return to the first call
Or if the other person does not want to
take the call, click Cancel and return to
the first call