CounterPath Bria 3.1 for Mac User Guide - Enterprise Deployments - Manual (Page 31)

Bria 3 for Mac User Guide – Enterprise Deployments
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3.11 Instant Messaging
Sending an IM
1. There are several ways to select the person to send an IM to.
2. Type the message. Include emoticons and formatting, as desired.
To insert a return in the message, press Ctrl+Enter. (You can control the behavior of Enter and of
Ctrl+Enter; see page 52.)
3. Press Enter.
Receiving an IM
When an IM is received, either the IM window or a Call Alert pops up. (To control which window appears, from
the menu choose Bria > Preferences > Application.)
From the Contacts tab Control-click on the contact and choose Send IM. The contact must have a softphone
address.
An active phone call If the person is a contact, choose Send Instant Message from the call panel menu.
An active conference call If the participant is a contact, choose Send Instant Message from the participant menu.
Click to select more actions
Message input area