CounterPath Bria 3.0 for Mac User Guide – Enterprise Deployments - Manual (Page 15)

Using Bria 3.0 for Mac – Enterprise Deployments
11
3.2 Placing a Call
You can contact someone using:
• A traditional phone number, if supported by your VoIP service provider.
• A softphone address (for example, [email protected])
You can place one more call when another call is already in progress. There is no limit to the number of calls
you can make, although eventually the quality of audio and video will degrade because of limitations on the
computer. We recommend no more than six concurrent calls.
Place the call as described in the table on the next page. The outgoing call opens in its own call panel, below any
other existing call panels. You will hear a ringing tone while Bria attempts to make a connection.
The outgoing call opens in its own call panel, below any other existing call panels.
A call panel opens showing the call attempt, then the call established. For information on working with the call,
see “Handling an Established Call” on page 16.
Option From the... Description
Keying Dialpad or computer
keyboard 1. Enter the number or address in the call entry field using the dialpad
or the computer keyboard.
If entering a softphone address, you can enter the entire address
([email protected]) or just the name (kperera).
As you type, a suggestion for completing the entry may appear.
Choose the suggestion or keep typing.
2. Click the Call button or press Enter.
Drag-and-drop contact or
previous call Contacts or History tab Drag an entry from the Contacts or History tab. (If the tab contains lots
of contacts, first search or filter the list.)
Control-click a contact or
previous call Contacts or History tab Control-click an entry from the Contacts or History tab and choose Call
or Video Call.
(If the tab contains lots of entries, first search or filter the list.)
Redial Redial button • When the call entry field is empty, click the Call button.
• Or click the arrow in the call entry field and select a recent call.
An audio call is placed.
Dialing Dialpad 1. If the dialpad is not visible, click the Show/Hide dialpad button.
2. Click the numbers on the dialpad to enter the phone number.
3. Click the Call button or press Enter.