CounterPath Bria 3.0 for Mac User Guide – Enterprise Deployments - Manual (Page 29)

Using Bria 3.0 for Mac – Enterprise Deployments
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3.10 Instant Messaging
Sending an IM
1. There are several ways to select the person to send an IM to.
2. Type the message. Include emoticons and formatting, as desired.
To insert a return in the message, press Ctrl+Enter. (You can control the behavior of Enter and of
Ctrl+Enter; see page 41.)
3. Press Enter.
Receiving an IM
When an IM is received, either the IM window or a Call Alert pops up. (To control which window appears,
choose Preferences > Application.)
From the Contacts tab Control-click on the contact and choose Send IM. The contact must have a
softphone address.
An active phone call If the person is a contact, choose Send Instant Message from the call panel
menu.
An active conference call If the participant is a contact, choose Send Instant Message from the participant
menu.
Click to edit the contact information
Message input area