CounterPath Bria 3.0 for Mac User Guide – Enterprise Deployments - Manual (Page 54)

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Testing Audio Quality
While you are on a phone call, you can test the quality of the audio. Note that to perform a valid test, you should
be on an established call (not a call attempt).
Diagnostics
Only use this panel if instructed to do so by your support representative at your VoIP service provider.