CounterPath Bria 3.0 for Mac User Guide – Enterprise Deployments - Manual (Page 18)

CounterPath Corporation
14
3.3 Handling Incoming Calls
Bria must be running to answer incoming calls. (If Bria is not running, incoming calls may be directed to
voicemail; check with your VoIP service provider check with your system administrator.)
As soon as an incoming call is received, a call panel appears, showing information about the call.
In addition, the Call Alert box appears, even if Bria is minimized. For information on call alerts, see page 42.
Action From the... Description
Answer Call panel or Call Alert box Click Answer.
If you are on another call, that first call is automatically put on hold. You are
now talking to the new caller.
Forward Call Call panel Click Forward; a call entry field appears.
Enter the name or number to forward to and click Forward Now.
Decline Call panel or Call Alert box Click Decline. There will be a busy signal. The call may be directed to
voicemail (if you have this service).
Video Call panel or Alert box The caller wants to include video.
Click to answer a video call and start sending your video immediately.
Audio Alert box The caller wants to include video.
Click to answer without video; if you want (and if you have a camera), you will
be able to add video later.