Garland SHDUGR10000 INDUCTION SINGLE / DUAL COUNTERTOP GRIDDLES - Manual (Page 21)

Troubleshooting RTCSmp Induction Single and Dual Countertop Griddles
Part # 4532292 Rev 3 (01/14/14) 21
10.2 Problems and Possible Causes
Problem Possible Causes Action To Take By Operator
No heat, 7-segment
display is OFF (dark) No power supply. Check the electrical supply, e.g. power cable
plugged into the wall socket.
Check primary fuses.
Control knob is in OFF-position. Turn control knob to an ON-position.
Defective induction unit. Ensure control knob in OFF-position and if
possible and safe, disconnect the unit from the
power supply. Contact your authorized service
agency.
Poor heating, 7-segment
display is ON (shining) Air-cooling system blocked. Verify that air inlet and outlet are not
obstructed. Ensure the Air Intake Filter is clean.
Defective induction unit. Ensure control knob in OFF-position and if
possible and safe, disconnect the unit from the
power supply. Contact your authorized service
agency.
Ambient temperature is too high;
the cooling system is not able to
keep the induction unit in normal
operating conditions. Verify that no hot air is sucked in by the fan.
Reduce the ambient temperature. The intake air
temperature must be lower than 104°F (40°C).
Defective induction unit. Ensure control knob in OFF-position and if
possible and safe, disconnect the unit from the
power supply. Contact your authorized service
agency.
Unit does not react to
control knob positions Defective control unit. If possible and safe, disconnect the unit from
the power supply. Contact your authorized
service agency.
Power/heating level seems
to be reduced, Air-cooling system is blocked. Dirty
air filter.
fan is
working Fan is dirty.
Verify that air inlet and outlet are not
obstructed. Ensure the Air Intake Filter is clean.
Contact your authorized service agency.
Power/heating level seems
to be reduced, Defective fan or fan control.
fan does
not work
If possible and safe, disconnect the unit from
the power supply. Contact your authorized
service agency.
After a longer permanent
operating time,
Power/heating level seems
to be reduced Overheated induction coil; cooking
area is too hot. Overheated oil on
cooking area. Switch the unit off. Wait until the heating zone
has cooled down before turning the unit ON
again.