Troubleshooting continued – Garland SH/WO/IN 8000 RTCS TECHNOLOGY BUILT IN INDUCTION COOKERS User Manual

Page 24

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Part # 4520898 (05/01/14)

Page 24

Fault

Possible Cause

Action To Take By Operator Or Operating
Personnel

No heating
Operation indicator light
is OFF (dark)

No mains supply

Check the electrical supply (cable plugged
onto the wall socket)
Check preliminary fuses

Control knob is in OFF-position

Turn control knob ON

Cooker is defective

Ask your supplier for repair service
Unplug the cooker from the mains supply

No heating
Operation indicator
light is fl ashing (If an
error code is fl ashing see
section “Malfunction with
error code”)

Pan is too small (bottom diameter less than
4.72” (120mm), only BH/IN and SH/IN)

Use a suitable pan

Pan is not placed in the center of the heating
area (the cooker cannot detect the pan)

Move the pan to the center of the heating area

Unsuitable pan

Choose a pan recommended for induction
cooking 1

Cooker defective

Ask your supplier for repair service, unplug the
cooker from the mains supply

Poor heating
Operation indicator light
is ON (shining)

Used pan is not appropriate

Use a pan recommended for induction cooking
and compare the result with “your” pan

Air-cooling system obstructed

Verify that air inlet and air outlet are not
obstructed with objects

Ambient temperature is too high (the cooling
system is not able to keep the cooker in normal
operating conditions 2)

Verify that no hot air is sucked in by the fan.
Reduce the ambient temperature. The air inlet
temperature must be lower than 104°F /40°C.

One phase is missing (only units with three
phase supply)

Check preliminary fuses

Cooker defective

Ask your supplier for repair service, unplug the
cooker from the electrical supply

No reaction to control
knob positions

Control knob defective

Ask your supplier for repair serviced, unplug
the cooker from the mains supply

Heating cycle switches off
and on
Within minutes, fan is
active

Air inlet or outlet obstructed or fan dirty

Remove objects from air inlet and air outlet
slots, clean the slots
Clean fan

Heating cycle switches off
and on
Within minutes, fan is
never active

Fan defective
Fan control defective

Ask your supplier for repair service

1

To verify, if the pan is suitable, use a permanent magnet and fi nd out if it sticks on the bottom of the pan. If not, your pan
is not suitable for induction cooking. Choose a pan which is recommended for induction cooking. Choose pan material
suitable for induction appliances.

2

The cooling-system (fan) starts to operate when the ambient temperature in the control area exceeds 131°F/55°C. At
heat temperatures higher than 158°F /70°C the controller automatically reduces the power to keep the unit in normal
operating conditions. The cooker runs in a non continuous mode. This mode can be heard.

TROUBLESHOOTING continued

Malfunction Without Error Code

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