IPitomy IP400 User Guide User Manual

Page 13

Advertising
background image

Setup

5

If you can't connect

If the VoIP Gateway does not respond, check the following:

The VoIP Gateway is properly installed, LAN connection is OK, and it is
powered ON. You can test the connection by using the "Ping" command:

Open the MS-DOS window or command prompt window.

Enter the command:
ping 192.168.0.250
If no response is received, either the connection is not working, or your
PC's IP address is not compatible with the VoIP Gateway's IP Address.
(See next item.)

If your PC is using a fixed IP Address, its IP Address must be within the range
192.168.0.1 to 192.168.0.254 to be compatible with the VoIP Gateway's de-
fault IP Address of 192.168.0.250. Also, the Network Mask must be set to
255.255.255.0.

Ensure that your PC and the VoIP Gateway are on the same network segment.
(If you don't have a router, this must be the case.)

Logging In

After connecting to the VoIP Gateway from a web browser, you should then see a login
prompt, which will ask for a User Name and Password.

Figure 3: Login Screen

Enter admin for the User Name, and leave blank for the Password.
These are the default values. The password can and should be changed. Always enter the
current user name and password, as set on the Management screen.

Advertising