Kinetik Pain reliever DT1 - Manual (Page 17)

15
Troubleshooting
Problem Check points Possible solution
The unit does not switch on
No output stimulus/sensation
Are the batteries exhausted? Replace the batteries.
Are both gel pads stuck on the skin
properly?
Re-attach the gel pads correctly.
Are the gel pads overlapped? Separate and stick them to the skin
again (at lease 4-6 inches apart).
Are the gel pads dirty? Clean the gel pads with a damp, lint
free cloth.
Is intensity too weak? Use a higher intensity level.
Are both gel pads positioned properly? Change the position of the gel pads.
Are the batteries installed correctly? Insert the batteries observing correct
polarity.
Is the cable properly connected? Firmly connect the cable.
Have you removed the transparent
protective film from the gel pads?
Remove the protective film.
Output stimulus/sensation is weak
The skin becomes red and/or you feel
a stabbing pain
Output current stops during therapy
Is the intensity too high? Choose a lower intensity or different
program.
Are you using the pads on the same
site every time?
Re-position the pads. If at any time you
feel pain or discomfort stop use
immediately.
Are the gel pads too dry? Please gently wipe with a damp, lint
free cloth and then re-apply.
Are both gel pads stuck onto the skin
properly?
Ensure the pads are stuck securely
on the skin.
Are the gel pads dirty? Please clean the gel pad using a damp,
lint free cloth.
Is the surface of the gel pads scratched? Please replace them with new gel pads.
Have the batteries been exhausted? Please replace them with new batteries.
Are the cables disconnected? Turn off the power and connect the cables.
Have the gel pads come off the skin? Turn off the power and stick the gel
pads firmly to the skin.
16
Maintenance and Cautions
CAUTIONS REGARDING SAFETY
• Do not immerse device in water or any liquid. Do not drop device or throw it from a height.
• After using the device, please remove output plug from output socket and re-attach the pads
to the protective transparent film.
• Always use the protective film when pads are not in use.
• Do not twist or pull the output cables.
• Do not use any chemical to clean the main unit or gel pads. In case you need to clean them,
please wipe with a damp, lint free cloth.
• Do not let the pads dry out or expose to sunlight.
• Keep the pads clean.