Troubleshooting – RKI Instruments 65-2397RK User Manual

Page 15

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65-2397RK CO

2

Transmitter • 11

Troubleshooting

The troubleshooting guide describes symptoms, probable causes, and recommended
action for problems you may encounter with the CO

2

transmitter.

NOTE:

This troubleshooting guide describes transmitter problems only. See the
controller operator’s manual for problems you may encounter with the
controller.

Table 2:Troubleshooting the CO

2

Transmitter

Condition

Symptom(s)

Probable Causes

Recommended Action

Fail Condition

• Controller indicates a

fail condition.

• The transmitter wiring

is disconnected or
misconnected.

• The wiring from the

detector to the
amplifier is
disconnected or
misconnected.

• The plug-in sensor is

not properly plugged
into the three-socket
pattern in the detector
housing body.

• The transmitter’s zero

reading is low enough
to cause a fail
condition.

• The transmitter is

malfunctioning.

1. Verify that the transmitter wiring to the

controller is correct and secure.

2. Verify that the wiring from the detector

to the amplifier is correct and secure.

3. Confirm that the plug-in sensor is

properly installed.

4. Perform a zero adjustment. A full

calibration is recommended.

5. If the fail condition continues, replace

the sensor as described later in this
section.

6. If the fail condition continues, contact

RKI for further instruction.

Slow or No
Response/
Difficult or
Unable to
Calibrate

• Transmitter responds

slowly or does not
respond to response
test.

• Unable to accurately

set the zero or
response reading
during calibration.

• Transmitter requires

frequent calibration.

Note: Under “normal”
circumstances, the
transmitter requires
calibration once every 6
months.

Some applications

may require a more
frequent calibration
schedule.

• The calibration cylinder

is low, out-dated, or
defective.

• The calibration gas is

not an appropriate
concentration.

• The membrane on the

detector housing cap is
blocked with dirt or
some other particulate
matter.

• The transmitter is

malfunctioning.

1. Verify that the calibration cylinder

contains an adequate supply of a
fresh test sample.

2. Check the face of the detector

housing cap and remove any
particulate contamination from the
hydrophobic membrane if necessary.

3. Verify that the calibration gas

concentration is appropriate for the
transmitter.

4. If the calibration/response difficulties

continue, replace the sensor as
described later in this section.

5. If the calibration/response difficulties

continue, contact RKI for further
instruction.

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