Managing and customizing the device, Checking device health – Western Digital My Book Duo User Manual User Manual

Page 59

Advertising
background image

MY BOOK DUO
USER MANUAL

MANAGING AND CUSTOMIZING THE DEVICE

– 54

Managing and Customizing the Device

This chapter includes the following topics:

Checking Device Health
Erasing the Device Drives
Managing the Device Configuration
Registering the Device
Restoring the WD Software and Disk Image
Setting the Device Sleep Timer
Upgrading the Device Capacity
Using the WD Quick View Icon

Checking Device Status
Monitoring Icon Alerts
Opening the WD SmartWare Software
Safely Disconnecting the Device

Checking Device Health

The WD Drive Utilities software provides three diagnostic tools to help make sure that
your device is performing well. Run the following tests if you are concerned that your
device is not operating properly:

SMART Status Check

SMART is a failure-prediction function that continuously monitors key internal
performance attributes of the device drives. A detected increase in drive
temperature, noise, or read/write errors, for example, can provide an indication that
the drive is approaching a serious failure condition. With advanced warning, you
could take precautionary measures, like moving your data to another device, before
a failure occurs.

The result of a SMART status check is a pass or fail evaluation of the drives’
condition.

Quick Drive Test

Each device drive has a built-in Data Lifeguard™ diagnostic utility that tests the drive
for error conditions. The quick drive test checks the drives for major performance
problems.

The result of a quick drive test is a pass or fail evaluation of the drives’ condition.

Complete Drive Test

The most comprehensive device diagnostic is the complete drive test. It checks
every sector of each device drive for error conditions, and inserts bad sector markers
as required.

The best time to run the drive diagnostics and status checks is on a regular basis, before
you encounter any problems with your device. And, because they are so fast, running
the SMART status check and the quick drive test provides a high level of assurance with
minimal inconvenience. Then, run all three whenever you encounter disk error conditions
when writing or accessing files.

1

7

Advertising