Checking device status, Monitoring icon alerts, Safely disconnecting the device – Western Digital My Book Duo User Manual User Manual

Page 72: Checking device status monitoring icon alerts

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MY BOOK DUO
USER MANUAL

MANAGING AND CUSTOMIZING THE DEVICE

– 67

Checking Device Status

You can see the device capacity used, temperature and RAID status, and find out if the
device is locked by hovering the pointer over the WD Quick View icon in the taskbar:

Monitoring Icon Alerts

The WD Quick View icon in the taskbar flashes to indicate device status:

Hover the pointer over the WD Quick View icon to find out which device is causing the
icon alert. (See “Checking Device Status” on page 67.)

Safely Disconnecting the Device

You can safely disconnect the device by either:

Right-clicking the WD Quick View icon in the taskbar and selecting the Safely
remove
option for your device:

Right-clicking the device icon on the WD SmartWare Home screen and selecting the
Safely remove option.

Right-clicking the device icon on either the WD Security or WD Drive Utilities screen
and selecting the Eject Disk option.

Wait for the power/activity LED to turn off before disconnecting the device from the
computer.

IF the WD Quick View icon flashes . . .

THEN the device might be . . .

Green and white,

Locked or in a format that the WD SmartWare
software does not understand (non-Windows
format in a Windows environment).

White,

Degraded.

Red,

Either:

Overheated.

Power down the device and let it cool for

60 minutes. Power it back on, and if the
problem persists, contact WD Support.

In some other RAID error condition.

CAUTION!

To prevent data loss, close all active windows and applications before

shutting down or disconnecting the device.

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