Document Outline

• My Book Duo User Manual
  • WD Service and Support
    • Accessing Online Support
    • Contacting WD Technical Support
  • Table of Contents
  • About Your WD Storage Device
    • Features
    • Kit Contents
    • Optional Accessories
    • Operating System Compatibility
    • Device Drive Format
    • Physical Description
      • Device Power/Activity LED
      • Drive Status LEDs
      • USB 3.0 Interface
      • USB Hub Connectors
      • Reset Button
      • Kensington Security Slot
    • Registering Your Device
    • Handling Precautions
  • Connecting the Device and Getting Started
    • Connecting the Device
    • Getting Started with the WD Software
  • WD SmartWare Software Functional Overview
    • Home Tab Display
    • Backup Tab Displays
    • Retrieve Tab Displays
    • Settings Tab Display
    • Help Tab Display
  • Backing Up Files
    • How the Backup Function Works
    • Backing Up Files
  • Retrieving Files
    • How the Retrieve Function Works
    • Retrieving Files
  • Locking and Unlocking the Device
    • Password Protecting the Device
    • Unlocking the Device
      • With the WD Security or WD Drive Utilities Software
      • With the WD SmartWare Software
      • With the WD Drive Unlock Utility
    • Changing Your Password
    • Turning Off the Device Lock Feature
  • Managing and Customizing the Device
    • Checking Device Health
    • Erasing the Device Drives
      • Using the Drive Erase Function
      • Using Five Invalid Passwords
    • Managing the Device Configuration
      • Checking the Device Status
      • Changing the Device Configuration
    • Registering the Device
    • Restoring the WD Software and Disk Image
    • Setting the Device Sleep Timer
    • Upgrading the Device Capacity
    • Using the WD Quick View Icon
      • Opening the WD SmartWare Software
      • Checking Device Status
      • Monitoring Icon Alerts
      • Safely Disconnecting the Device
  • Managing and Customizing the Software
    • Checking for Software Updates
    • Configuring a Remote Dropbox Account
    • Specifying a Different Retrieved Content Folder
    • Specifying the Number of Backup Versions
    • Uninstalling the WD Software
      • Uninstalling on Windows Vista or Windows 7
      • Uninstalling on Windows 8
  • Replacing a Drive
    • Determining Which Drive Failed
    • Obtaining a Replacement Drive
    • Removing and Replacing the Drive
  • Using the Device with a Mac
    • Reformatting the Device Drives
    • Restoring the WD Software and Disk Image
  • Troubleshooting
    • Installing, Partitioning, and Formatting the Drive
    • Frequently Asked Questions
  • Installing the SES Driver
    • Installing on Windows Vista Computers
      • Installing the Driver Automatically
      • Installing the Driver Manually
    • Installing on Windows 7 and Windows 8 Computers
  • Compliance and Warranty Information
    • Regulatory Compliance
      • FCC Class B Information
      • ICES-003/NMB-003 Statement
      • Safety Compliance
      • CE Compliance For Europe
      • KC Notice (Republic of Korea only)
    • Environmental Compliance (China)
    • Warranty Information (All Regions Except Australia/ New Zealand)
      • Obtaining Service
      • Limited Warranty
    • Warranty Information (Australia/New Zealand)
      • Obtaining Service
      • Warranty
    • GNU General Public License (“GPL”)
  • Index