Western Digital My Net Switch User Manual - Manual (Page 16)

MY NET SWITCH
USER MANUAL
– 13
PRODUCTS ARE COMPLEX AND FRAGILE ITEMS THAT MAY OCCASSIONALY FAIL DUE TO (A)
EXTERNAL CAUSES, INCLUDING WITHOUT LIMITATION, MISHANDLING, EXPOSURE TO HEAT,
COLD, AND HUMIDITY, AND POWER FAILURES, OR (B) INTERNAL FAULTS. SUCH FAILURES CAN
RESULT IN THE LOSS, CORRUPTION, DELETION OR ALTERATION OF DATA. NOTE THAT YOU SHALL
BE RESPONSIBLE FOR THE LOSS, CORRUPTION, DELETION OR ALTERATION OF DATA
HOWSOEVER CAUSED, AND FOR BACKING UP AND PROTECTING DATA AGAINST LOSS,
CORRUPTION, DELETION OR ALTERATION. YOU AGREE TO CONTINUALLY BACK UP ALL DATA ON
THE PRODUCT, AND TO COMPLETE A BACKUP PRIOR TO SEEKING ANY GENERAL SERVICE AND
TECHNICAL SUPPORT FROM WD.
In Australia, if the Product is not of a kind ordinarily acquired for personal, domestic or
household use or consumption, provided it is fair and reasonable to do so, WD limits its
liability to replacement of the Product or supply of equivalent or better Product.
This warranty shall extend to repaired or replaced Products for the balance of the applicable
period of the original warranty or ninety (90) days from the date of shipment of a repaired or
replaced Product, whichever is longer. This warranty is WD’s sole manufacturer's warranty
and is applicable only to Products sold as new.
Obtaining Service
WD values your business and always attempts to provide you the very best of service.
Should you encounter any problem, please give us an opportunity to address it before
returning this Product. Most technical support questions can be answered through our
knowledge base or e-mail support service at http://support.wdc.com. If the answer is not
available or, if you prefer, please contact WD at the applicable telephone number shown in
the front of this document.
If you wish to make a claim, you should initially contact the dealer from whom you originally
purchased the Product. If you are unable to contact the dealer from whom you originally
purchased the Product, please visit our product support Web site at http://
support.wdc.com for information on how to obtain service or a Return Material Authorization
(RMA). If it is determined that the Product may be defective, you will be given an RMA
number and instructions for Product return. An unauthorized return (i.e., one for which an
RMA number has not been issued) will be returned to you at your expense. Authorized
returns must be shipped in an approved shipping container, prepaid and insured, to the
address provided with your RMA number. If following receipt of a qualifying claim under this
warranty, WD or the dealer from whom you originally purchased the Product determines that
your claim is valid, WD or such dealer shall, at its discretion, either repair or replace the
Product with an equivalent or better Product or refund the cost of the Product to you. You
are responsible for any expenses associated with a claim under this warranty. The benefits
provided to you under this warranty are in addition to other rights and remedies available to
you under the Australian Competition and Consumer Act or the New Zealand Consumer
Guarantees Act.
Your original box and packaging materials should be kept for storing or shipping your WD
product. To conclusively establish the period of warranty, check the warranty expiration
(serial number required) via
http://support.wdc.com.
Western Digital Technologies, Inc.
3355 Michelson Drive, Suite 100
Irvine, California 92612
Phone: 949-672-7000
E-mail: [email protected]