Western Digital My Net Switch User Manual - Manual (Page 2)

WD ® Service and Support
Should you encounter any problem, please give us an opportunity to address it before
returning this product. Most technical support questions can be answered through our
knowledge base or e-mail support service at
http://support.wdc.com . If the answer is not
available or, if you prefer, please contact WD at the best telephone number shown below.
Your product includes 30 days of free telephone support during the warranty period. This
30-day period starts on the date of your first telephone contact with WD technical support.
E-mail support is free for the entire warranty period and our extensive knowledge base is
available 24/7. To help us keep you informed of new features and services, remember to
register your product online at
http://register.wdc.com .
Accessing Online Support
Visit our product support website at http://support.wdc.com and choose from these topics:
• Downloads - Download drivers, software, and updates for your WD product.
• Registration - Register your WD product to get the latest updates and special offers.
• Warranty & RMA Services - Get Warranty, Product Replacement (RMA), RMA Status,
and Data Recovery Information.
• Knowledge Base - Search by keyword, phrase, or answer ID.
• Installation - Get online installation help for your WD product or software.
• WD Community – Share your thoughts and connect with other users.
Contacting WD Technical Support
When contacting WD for support, have your WD product serial number, system hardware,
and system software versions available.
North America Europe (toll free)* 00800 ASK4 WDEU
English/Spanish 855.842.5370 (00800 27549338)
Mexico 001 8002754932 Europe +31 880062100
Middle East +31 880062100
South America Africa +31 880062100
Chile 1230 020 5871
Venezuela 0800 100 2855 Asia Pacific
Peru 0800-54003 Australia 1 800 42 9861
Uruguay 000 413 598 3787 China 800 820 6682/+65 62430496
Argentina 0800 4440839 Hong Kong +800 6008 6008
Brazil 0800 7704932 India 1 800 200 5789
Indonesia +803 852 9439
Japan 0120 994 120 / 00531 65 0442
Korea 02 703 6550
Malaysia +800 6008 6008/1 800 88 1908/
+65 62430496
Philippines 1 800 1441 0159
Singapore +800 6008 6008/+800 608 6008/
+65 62430496
Taiwan +800 6008 6008/+65 62430496
* Toll free number available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland, Italy,
Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom.