Back cover, Rockwell automation support, Installation assistance – Rockwell Automation 1746-BTM Barrel Temperature Control Module Installation Instructions User Manual
Page 16: New product satisfaction return
 
Publication 1746-IN020B-EN-P - July 2002
PN 957689-86
Supersedes Publication 1746-5.20 - February 1999
Copyright © 2002 Rockwell Automation, Inc. All rights reserved. Printed in the U.S.A.
Rockwell Automation Support
Rockwell Automation provides technical information on the Web to assist you in using its products. 
tp://support.rockwellautomation.com
, you can find technical manuals, a knowledge base of
FAQs, technical and application notes, sample code and links to software service packs, and a 
MySupport feature that you can customize to make the best use of these tools.
http://support.rockwellautomation.com
.
Installation Assistance
If you experience a problem within the first 24 hours of installation, please review the information 
that's contained in this manual. You can also contact a special Customer Support number for initial 
help in getting your product up and running.
New Product Satisfaction Return
Rockwell Automation tests all of its products to ensure that they are fully operational when shipped 
from the manufacturing facility. However, if your product is not functioning and needs to be 
returned, follow these procedures.
Allen-Bradley, Rockwell Automation, SLC, SLC 500, and TechConnect are trademarks of Rockwell Automation, Inc.
Trademarks not belonging to Rockwell Automation are property of their respective companies.
United States
1.440.646.3434
Monday – Friday, 8 a.m. – 5 p.m. EST
Outside United States
Please contact your local Rockwell Automation representative for any 
technical support issues.
United States
Contact your distributor. You must provide a Customer Support case number 
(see phone number above to obtain one) to your distributor in order to 
complete the return process.
Outside United States
Please contact your local Rockwell Automation representative for the return 
procedure.