Rockwell automation support, Installation assistance, New product satisfaction return – Rockwell Automation 1794-AENT FLEX I/O EtherNet/IP Adapter Module Installation Instructi User Manual
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Rockwell Automation Support
Rockwell Automation provides technical information on the Web to assist you in using its products. At
, you can find technical manuals, a knowledge base of FAQs, technical and
application notes, sample code and links to software service packs, and a MySupport feature that you can customize to
make the best use of these tools.
For an additional level of technical phone support for installation, configuration, and troubleshooting, we offer
TechConnect support programs. For more information, contact your local distributor or Rockwell Automation
representative
Installation Assistance
If you experience a problem within the first 24 hours of installation, please review the information that's contained in
this manual. You can also contact a special Customer Support number for initial help in getting your product up and
running.
New Product Satisfaction Return
Rockwell Automation tests all of its products to ensure that they are fully operational when shipped from the
manufacturing facility. However, if your product is not functioning and needs to be returned, follow these procedures.
United States
1.440.646.3434
Monday – Friday, 8am – 5pm EST
Outside United States
Please contact your local Rockwell Automation representative for any technical support issues.
United States
Contact your distributor. You must provide a Customer Support case number (see phone number above to obtain one) to your
distributor in order to complete the return process.
Outside United States
Please contact your local Rockwell Automation representative for the return procedure.
Publication 1794-IN082C-EN-P - October 2007
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PN 15812
Supersedes Publication 1794-IN082B-EN-P - February 2004
Copyright © 2007 Rockwell Automation, Inc. All rights reserved. Printed in the U.S.A.