Table 3 troubleshooting guide, Trusted, Module t8311 – Rockwell Automation T8311 Trusted Expander Interface User Manual

Page 25

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Trusted

TM

Module T8311

Issue 12 Mar 07

PD-T8311

25

Symptom

Possible Cause

Solution

Both active
or standby
LEDs OFF

LED failure

This condition may be indicated briefly during module
power-up.
If another Expander Processor module is installed within the
same chassis, use its indicators to verify the active/standby
mode of this module. To avoid confusion it is recommended
that this module be replaced at some convenient time,
initiating the active/standby changeover to the other module
if necessary.

All other
modules
within the
chassis
indicate
standby
mode.

TMR Processor
not running
(faulted, or
application not
started).

Verify the condition of the TMR processor and start the
application as necessary.

Expander
Processor Fault

Verify the Expander Processor is faulty by checking the
reported condition within the T8300 chassis board or the
diagnostic utility. If the module is shown not to be
responding, replace the module immediately.

Expander Bus
Fault

Verify that the fault is not the result of a failed Expander
Processor (see above).
Check that the Expander Bus is connected correctly at both
the Processor and Expander Chassis.
Check that the Expander Processor(s) are installed in the
correct slot(s).

Expander
Processor not
installed.

Ensure a healthy Expander Processor module is installed in
the correct slot.

Minor BIU
errors
counters
incrementing

Interface Module
Fault

The error counters for a single module will be incrementing.
Check the values using the diagnostic utility. If the count
exceeds a defined limit, the system will attempt to indicate
this fault by setting the corresponding healthy LED on the
module to red flashing.
Replace the faulty interface module.

Expander
Processor Fault

The error counters for all the modules within the
corresponding chassis will be incrementing. Check the
values using the diagnostic utility. If the count exceeds a
defined limit, the system will attempt to indicate this fault by
setting the corresponding healthy LED on the module to red
flashing.
Replace the faulty Expander Processor module as soon as
possible.

Table 3 Troubleshooting Guide

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