Autocue QMaster Complex - Manual (Page 70)

QMaster Comple Language-UserGuide.docx 2012-10-02
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© 2003-2011 Autocue Group Ltd.
Upgrading Autocue products
You will need to upgrade your Autocue products, from time to time, especially when new features and
enhancements are released for the software.
Follow the procedures outlined below and any additional steps that are contained in the notification email or letter.
After upgrading, ensure that the version numbers of your software and firmware are compatible.
If you have any doubts, contact Autocue Technical Support for assistance.
QMaster software upgrades
When upgrading QMaster, your existing License.dat can still be used.
If you have purchased additional functionality, a new license.dat file will be supplied.
The QMaster setup program updates the configurations in the QMaster folder.
Note: The upgrade application searches for QMaster at the locations assigned during
installation. If any program folders have been moved or deleted since installation the
upgrade procedure will fail.
The setup program includes a wizard that allows you to perform the upgrade steps.
If you click the Cancel button when operating the dialogue boxes during the upgrade, the wizard terminates.
Before performing the software upgrade, make sure that you have the Winzip folder containing the upgrade files. The
files are provided via email or are made available on our FTP site.
1. Extract the installation files from the Winzip folder.
121. Double-click Setup.exe.
122. Click Next. The Select Setup Mode dialogue box is displayed.
123. Click Upgrade Installed Components button. The QMaster Setup dialog box is
displayed confirming that you are ready to do the installation.
124. Click OK. Messages are displayed indicating that the upgrade is in progress as the
files are being copied, extracted and installed.
125. When the setup program has completed the upgrade procedure, a message is displayed
indicating that the upgrade was successfully installed.
126. Click OK to complete the software upgrade.
Upgrading from other Autocue software products
If you already have one of Autocue’s other prompting software products, you can purchase an upgrade to QMaster.
Your current prompting software should be fully uninstalled before performing a fresh install of the QMaster
software. If you have any issues or problems with this process contact the Autocue Technical Support team for
guidance.