Noise is heard during audio playback – Boss Audio Systems GS-10 User Manual

Page 169

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169

Troubleshooting

Interrupted notes or delays occur
during MIDI playback

Make Windows XP settings to enable background

processing.

→ Make the following settings so that MIDI processing will

occur smoothly.

1. Click the Windows start button, and from the menu

that appears, select “Control Panel.”

2. In “Pick a category”, click “Performance and

Maintenance”.

3. In “or pick a Control Panel icon”, click the System icon.

4. Click the “Advanced” tab.

5. At the right of the Performance field, click [Settings].

The “Performance Options” dialog box will appear.

6. Click the “Advanced” tab.

fig.12-010

7. In the Processor Scheduling field, select “Background

services”, and click [OK].

8. In the “System Properties” dialog box, click [OK].

The “System Properties” dialog box will close.

Noise is heard during audio playback

Is the AUX INPUT LEVEL knob raised?
→ If you are not using any audio devices connected to the

AUX INPUT, set the AUX INPUT LEVEL knob to
minimum position.

Is a mic or guitar still connected?
→ If a mic or guitar is connected to the GS-10, disconnect

the mic or guitar. Disconnect any audio devices you are
not using.

Noise is sometimes heard in the line input or mic

input.

→ If a USB-compatible MIDI sound module and the GS-10

are connected via USB to the same computer, and the
outputs of the MIDI sound module are connected to the
line input jacks of the GS-10, noise from your computer
may be heard via the MIDI sound module from the GS-
10, depending on the computer you are using. If this
occurs, you can either connect the MIDI sound module
and the GS-10 in parallel using a self-powered hub, or
connect the MIDI sound module via its serial or MIDI
interface.

Are two or more audio devices such as the GS-10 or a

mixer connected to your computer?

→ Try connecting only a single GS-10 unit, and check

whether the noise disappears. If numerous audio devices
are connected to a computer, noise may occur depending
on your system. In such cases, connect only the GS-10 to
your computer.

Does your sequencer software support ASIO 2.0?
→ If your ASIO-compatible software does not support

ASIO 2.0, it will not operate correctly if you use [GS-10
ASIO2.0 16bit] or [GS-10 ASIO2.0 24bit] as the ASIO
driver.
In this case, select either [GS-10 ASIO1.0 16bit] or [GS-10
ASIO1.0 24bit] as the ASIO driver.

Does your sequencer software support 24-bit audio?
→ If your ASIO-compatible software does not support 24-

bit audio input/output, it will not operate correctly if
you select [GS-10 ASIO1.0 24bit] or [GS-10 ASIO2.0
24bit] as the ASIO driver. In this case, select either [GS-10
ASIO1.0 16bit] or [GS-10 ASIO2.0 16bit] as the ASIO
driver.

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