6 troubleshooting, 7 technical specifications – Metrohm 940 Professional IC Vario TWO/SeS/PP User Manual

Page 101

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6 Troubleshooting

940 Professional IC Vario TWO/SeS (2.940.2400)

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93

6 Troubleshooting

Problem

Cause

Remedy

Marked drop in
pressure.

Leak in the system.

Check all capillary connections and seal leaks,
if necessary (see Chapter 3.2, page 14).

The baseline has a
large amount of
noise.

The eluent is not suffi-
ciently degassed.

Ensure that the connectors for the eluent
degasser are firmly connected (see Chapter
5.6, page 62)
.

The eluent path has a leak.

Check the eluent path and fix the leak.

High-pressure pump – Con-
taminated pump valves.

Clean pump valves (see Chapter 5.8, page 64).

The eluent path is blocked.

Check the eluent path and fix the blockage.

High-pressure pump –
Defective piston seals.

Replace the piston seals (see Chapter 5.8,
page 64)
.

MCS – The
CO

2

adsorber cartridge is

depleted.

Replace the CO

2

adsorber cartridge (see Chap-

ter 5.13.1, page 88).

The pulsation absorber is
not connected or is defec-
tive.

Connect (see Chapter 3.11, page 27) or
replace the pulsation absorber.

MCS – The vacuum pump is
defective.

Contact Metrohm Service.

The baseline is drift-
ing.

Thermal equilibrium is not
yet attained.

Condition the instrument with the column
thermostat enabled until the baseline is stable .

Leak in the system.

Check all capillary connections and seal leaks,
if necessary (see Chapter 3.2, page 14).

The organic solvent in the
eluent is evaporating.

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Check the eluent bottle cap (see Chapter
3.7, page 22)
.

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Constantly stir the eluent.

The pressure in the
system markedly
increases.

The inline filter
(6.2821.120) is blocked.

Replace the filter (6.2821.130) .

Suppressor blocked.

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Regenerate the suppressor (see Chapter
5.12.3.2, page 82)
.

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