SONIQ PB100 - Manual (Page 22)

22
SYMPTOM CAUSE (AND REMEDY)
• Ensure the power adapter is connected.
• Make sure that the unit is turned on.
• The product is in STANDBY mode - turn switch to OFF (middle)
position, then back to ON position.
• Remove any obstacles between the remote and the unit.
• Use the remote near the unit.
• Point the remote at the remote sensor on the unit.
• Replace the battery in the remote with new one.
• Make sure plastic sheet has been removed from battery section.
• The volume control is located on the side of the unit - please try
adjusting this.
• Make sure that you select ON mode.
• Make sure the unit is not paused. Press the PLAY button.
• Make sure the unit is not in fast-forward or fast-reverse mode. Press
the PLAY button.
• Make sure the AUDIO/VIDEO input/output connections are correct.
• The unit has overheated. Shut it off for 30 minutes to allow it to cool
down.
• The region number of the disc doesn't match the region number of
this unit. For DVD disc.
For Blu-ray disc.
• The disc is dirty. Gently clean the disc.
• The disc is scratched.
• The plugs and jacks are dirty. Wipe them with a cloth slightly
moistened with alcohol.
• Clean the disc.
• Make sure that the disc has the correct region code.
• There is no disc inside the unit ("No Disc" appears on the screen).
• Insert the disc correctly with the graphics facing up.
• Clean the disc.
• The disc region number does not match the region number of the unit.
• Condensation may have formed inside the unit due to a sudden change
in temperature. Wait about an hour for it to clear and try again.
• Normal reading time for a Blu-Ray disc is approximately 30 seconds
(it will be depended on different discs). The reading time may be
more than 30 seconds for some of the discs. In addition, the reading
time may be a little bit longer if use the "bookmark" function (option
from a blu-ray disc).
• Make sure that disc supports PiP mode.
No power
Power switch is in ON
position, but the product
isn't ON.
The remote control does
not function.
Very little or no sound is
coming from a DVD.
No picture.
The picture is not clear.
Loud hum or noise
is heard.
Blu-ray Disc or DVD does
not play.
Picture-in-Picture (PiP) does
not work on a Blu-ray Disc
Specifications and external appearance are subject to change without notice.
TROUBLESHOOTING GUIDE