SONIQ QV193LTI - Manual (Page 34)

- 34 -
SYMPTOM CAUSE (AND REMEDY)
• The region number of the disc doesn’t match the region number of this
unit.
No picture.
The picture is not
clear.
• Clean the disc.
• The disc is scratched.
• The plugs and jacks are dirty. Wipe them with a cloth slightly moistened
with alcohol.
• Clean the disc.
The disc does not
play.
Severe hum or noise
is heard.
• There is no disc inside (“No Disc” appears on the screen).
• Insert the disc correctly with the playback side facing frontwards.
• Clean the disc.
• A non-valid disc has been inserted. The unit and disc region number
are incompatible.
• Condensation may have formed inside the unit due to a sudden change
in temperature. Wait about an hour for it to clear and try again.
TV
Why have I lost some/
all of my channels?
• It happens sometimes, if you have a weak signal. Usually it just means
you’ll need to rescan your digital box or TV. Don’t worry, it easy to do.
And once you’ve done it, you should get all the Freeview channels
available to you. If problems persist you may need to get your aerial
checked. Talk to your retailer or contact your local aerial installer.
• In most cases, blocking is caused by a reception problem - either the
signal is too weak or there is some kind of interference. Talk to your
retailer or contact your local aerial installer
Troubleshooting Guide
• Some, but only a few, homes may be able to use a set top aerial.
However, for a much better reception, we strongly recommend you
use a rooftop aerial.
• If you do not have access to a rooftop aerial - for example, if you rent a
flat and the aerial is the responsibility of your landlord, or if you’re using
a second TV in the bedroom and don’t want the hassle and expense of
extension cables - a set-top aerial may be your only option.
Can I watch Freeview
using a portable set-
top aerial?
• Check the location of the antenna and adjust it if necessary.
• Make sure the antenna cable is firmly connected.
• Make sure all input cables are firmly connected.
Bad Picture (snow,
m u l t i p e i m a g e s ,
distortion, blurry)
• Check the PICTURE MENU within the TV/DTV SETUP.
• Check to make sure the program you are watching is broadcast in
Color and not Black & White.
Black and white
picture.
• Make sure the unit is plugged in and turned on.
• Make sure TV mode is selected.
• Try a new channel to check for possible station trouble.
• Make sure the antenna is connected properly.
• Increase the volume.
• Make sure the antenna or audio video source device is working properly.
• Make sure all cables are firmly connected.
• Check for local interference.
No picture or sound.
• If you are installing a new aerial, we recommend a wideband rooftop
aerial rather than a loft aerial. Loft aerials generally receive a weaker
digital signal and are more likely to get interference from other
electrical equipment in the home. We suggest you have an aerial
survey done before getting an aerial upgrade.
Talk to your retailer or contact your local aerial installer
What type of aerial
do I need?
Why do I get ‘blocking’
on my digital picture?