Error messages – Dell Latitude E6400 User Manual

Page 33

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Troubleshooting

33

Error Messages

CAUTION:

Before you begin any of the procedures in this section, follow the

safety instructions that shipped with your computer.

If the message is not listed, see the documentation for the operating system

or the program that was running when the message appeared.

A

U X I L I A R Y

DE VI CE

F A I L U RE

The touch pad or external mouse may be faulty.

For an external mouse, check the cable connection. Enable the Pointing

Device option in the system setup program. See your Service Manual at

support.dell.com for more information. If the problem persists, contact Dell

(see "Contacting Dell" on page 65).

B

A D

C O M MA N D

O R

F I L E

N A M E

Ensure that you have spelled the command

correctly, put spaces in the proper place, and used the correct pathname.

C

A C H E

D I S A B L E D

D U E

T O

F A I L U RE

The primary cache internal to the

microprocessor has failed. Contact Dell (see "Contacting Dell" on page 65).

CD

D R I V E

CO N TR O LL E R

F A I L U RE

The CD drive does not respond to

commands from the computer.

D

A T A

E RR O R

The hard drive cannot read the data.

D

E C RE A SI N G

A V A I L A B L E

M E M O R Y

One or more memory modules may be

faulty or improperly seated. Reinstall the memory modules and, if necessary,

replace them. See your Service Manual at support.dell.com for more

information.

D

I SK

C:

F A I L E D

I NI T I A L I Z A T I O N

The hard drive failed initialization. Run the

hard drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 40).

5

Real-time clock

failure. Possible

battery failure or

system board failure.

1

Replace the battery (see your Service Manual

at support.dell.com).

2

If the problem persists, contact Dell.

6

Video BIOS Test

Failure

Contact Dell.

7

CPU-cache test

failure

Contact Dell.

Code
(repetitive
short beeps)

Description

Suggested Remedy

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