Dell Latitude E6400 - Manual (Page 45)

Troubleshooting 45
A program stops responding
E
N D T H E P R O G R A M —
1 Press <Ctrl><Shift><Esc> simultaneously to access the Task Manager,
and click the Applications tab.
2 Click to select the program that is no longer responding, and click End
Task.
A program crashes repeatedly
NOTE: Most software includes installation instructions in its documentation or on a
floppy disk, CD, or DVD.
C H E C K T H E S O F T WA RE D O C U M EN T A TI O N — If necessary, uninstall and then
reinstall the program.
A program is designed for an earlier Microsoft
®
Windows
®
operating system
R U N T H E P R O G R A M C O M P A T I B I L I T Y W I Z A RD —
Windows Vista:
The Program Compatibility Wizard configures a program so that it runs in an
environment similar to non-Windows Vista operating system environments.
1 Click Start → Control Panel→ Programs→ Use an older program
with this version of Windows.
2 In the welcome screen, click Next.
3 Follow the instructions on the screen.
Windows XP:
The Program Compatibility Wizard configures a program so that it runs in an
environment similar to non-XP operating system environments.
1 Click Start→ All Programs→ Accessories→ Program Compatibility
Wizard→ Next.
2 Follow the instructions on the screen.
A solid blue screen appears
T
URN TH E CO M PU T E R O F F — If you are unable to get a response by pressing a
key on your keyboard or moving your mouse, press and hold the power button
for at least 8 to 10 seconds (until the computer turns off), and then restart
your computer.