Working with automated systems – Dodge 2014 Journey - Owner Manual User Manual

Page 142

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Working With Automated Systems

This method is used in instances where one generally has
to press numbers on the mobile phone keypad while
navigating through an automated telephone system.

You can use your Uconnect® Phone to access a voice mail
system or an automated service, such as a paging service
or automated customer service line. Some services re-
quire immediate response selection. In some instances,
that may be too quick for use of the Uconnect® Phone.

When calling a number with your Uconnect® Phone that
normally requires you to enter in a touch-tone sequence
on your mobile phone keypad, you can utilize the
touchscreen or press the

button and say the word

“Send” then the sequence you wish to enter. For example,
if required to enter your PIN followed with a pound, (3 7
4 6 #), you can press the

button and say, “Send 3 7 4

6 #.” Saying “Send” followed by a number, or sequence of

numbers, is also to be used for navigating through an
automated customer service center menu structure, and
to leave a number on a pager.

You can also send stored mobile phonebook entries as
tones for fast and easy access to voice mail and pager
entries. For example, if you previously created a Phone-
book entry and/or Last Name as “Voice Password,” then
if you press the

button and say “Send Voicemail

Password,” the Uconnect® Phone will then send the
corresponding phone number associated with the phone-
book entry, as tones over the phone.

NOTE:

• The first number encountered for that contact will be

sent. All other numbers entered for that contact will be
ignored.

• You may not hear all of the tones due to mobile phone

network configurations. This is normal.

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UNDERSTANDING THE FEATURES OF YOUR VEHICLE

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