Canon BJ-200ex User Manual

Page 99

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background image

Printer does not
print from
Windows (but
does print from
MS-DOS)

Your computer is having
a problem communicating
with the printer.

Follow these steps:

1. Select the Main group from the Program Manager.

2. Double Click on the Control Panel.
3. Double Click on the Printer icon.
4. Select the BJ-200ex.
5. Click on Connect.
6. Click on the box next to Fast Printing Direct to Port

to remove the X.

7. Click on OK.
8. Click on Close.
9. Close the Control Panel.
10. Try your print operation again.

If problem persists, go back to step 5 (above) and
change the connection from LPT1 to LPT1.DOS.

Output is not as
expected

Printer driver may not be
correct.

Make sure you have selected the Canon BJ-200ex setting in
the Printer dialog box or from the printer setting for your
particular application.

Extra characters
appear on page

Print Manager may be
causing problems.

Disable the Print Manager.

If the image prints correctly with the Print Manger
disabled, but you want to use the Print Manger to
print in Windows, try the following:

1. Minimize all the current Windows applications.

2. Click on Print Manager; a dialog box appears.
3. Select END TASK.
4. Double Click on Program Manger.
5. Select WINDOW
6. Select MAIN
7. Double Click on Control Panel.
8. Double Click on Printers
9. Place and X in the box next to Print Manager.
10. Select the Canon BJ-200ex
11. Select CONNECT
12. Change the value in Device Time outs from 15 to 30

seconds.

13.

Change the value in Transmission Retry from 45 to
90 seconds.

Fonts do not print
as smoothly
rounded
characters

Bitmapped fonts designed
for dot matrix printers do
not print smoothly
rounded characters when
used with high resolution
printers like the BJ-
200ex.

Make sure you installed an outline font manager, such as
Adobe Type Manager or Bitstream Facelift, or that you are
choosing a TrueType font.

Certain MS fonts, such as
MS Serif, will print
jagged.

Choose another font.

Cannot print file
sent from remote
computer

Software may not be
configured correctly.

Check that all software is correctly configured for the
network environment. For example, with a Novell network
you must include the Capture statement. Refer to the user's
manual supplied with your networking software for more
information.

Large gaps appear Check that the video

Choose the Main group icon in the Program Manger and open

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