Before you call (continued), Concern potential cause common solution – FRIGIDAIRE FPHG2399PF User Manual

Page 28

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28

BEFORE YOU CALL (CONTINUED)

CONCERN

POTENTIAL CAUSE

COMMON SOLUTION

RUNNING OF REFRIGERATOR
Compressor does not

run.

• Freezer control is set to “OF”

or “0”.

• Refrigerator is in defrost cycle.

• Plug at electrical outlet

is disconnected.

• House fuse blown or tripped

circuit breaker.

• Power outage.

• Set freezer control.

• This is normal for a fully automatic defrost refrigerator. The

defrost cycle occurs periodically, lasting about 30 minutes.

• Ensure plug is tightly pushed into outlet.

• Check/replace fuse with a 15 amp time-delay fuse.

Reset circuit breaker.

• Check house lights. Call local electric company.

Refrigerator runs too

much or too long.

• Room or outside weather

is hot.

• Doors are opened too

frequently or too long.

• Fresh Food/freezer door may

be slightly open.

• Freezer control is set too cold.

• Fresh Food/freezer gasket is

dirty, worn, cracked, or

poorly fitted.

• Condenser is dirty.

• It’s normal for the refrigerator to work longer under

these conditions.

• Warm air entering the refrigerator causes it to run more.

Open doors less often.

• Ensure refrigerator is level. Keep food and contains

from blocking door. See CONCERN column OPENING/

CLOSING OF DOORS/DRAWERS.

• Set Fresh Food control to warmer setting until

refrigerator temperature is satisfactory. Allow 24 hours

for temperature to stabilize.

• Clean or change gasket. Leaks in door seal will cause

refrigerator to run longer in order to maintain

desired temperatures.

• Clean condenser. See Care & Cleaning.

Compressor goes off

and on frequently.

• Thermostat keeps the

refrigerator at a

constant temperature.

• This is normal. Refrigerator goes on and off to keep

temperature constant.

DIGITAL TEMPERATURE DISPLAY
Digital temperature

displays are flashing.

• Electronic control system has

detected a

performance problem.

• Call your Frigidaire service representative, who can

interpret any messages or number codes flashing on the

digital displays.

WATER/MOISTURE/FROST INSIDE REFRIGERATOR
Moisture collects on

inside of refrigerator

walls.

• Weather is hot and humid.
• Door is slightly open.

• The rate of frost buildup and internal sweating increases.
• See CONCERN column OPENING/CLOSING OF

DOORS/DRAWERS.

Water collects on

bottom side of drawer

cover.

• Vegetables contain and give

off moisture.

• It is not unusual to have moisture on the bottom side of

the cover.

• Move humidity control (some models) to lower setting.

Water collects in

bottom of drawer.

• Washed vegetables and fruit

drain while in the drawer.

• Dry items before putting them in the drawer. Water

collecting in bottom of drawer is normal.

WATER/MOISTURE/FROST OUTSIDE REFRIGERATOR

Moisture collects

on outside of

refrigerator or

between doors.

• Weather is humid.

• Door is slightly open, causing

cold air from inside refrigerator

to meet warm air from outside.

• This is normal in humid weather. Press Energy Saver

icon to reduce exterior moisture on the cabinet between

the doors. When humidity is lower, the moisture should

disappear and the Energy Saver icon can be pressed

again to turn it off.

• See CONCERN column OPENING/CLOSING OF

DOORS/DRAWERS.

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