Dell OptiPlex 320 User Manual

Page 7

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Quick Reference Guide

7

• Solutions — Troubleshooting hints and tips, articles from

technicians, frequently asked questions, and online
courses

• Community — Online discussion with other Dell

customers

• Upgrades — Upgrade information for components, such

as memory, the hard drive, and the operating system

• Customer Care — Contact information, service call and

order status, warranty, and repair information

• Service and support — Service call status and support

history, service contract, online discussions with technical
support

• Reference — Computer documentation, details on my

computer configuration, product specifications, and white
papers

• Downloads — Certified drivers, patches, and software

updates

• Desktop System Software (DSS) — If you reinstall the

operating system for your computer, you should also
reinstall the DSS utility. DSS provides critical updates for
your operating system and support for Dell™ 3.5-inch
USB floppy drives, Intel

®

processors, optical drives, and

USB devices. DSS is necessary for correct operation of
your Dell computer. The software automatically detects
your computer and operating system and installs the
updates appropriate for your configuration.

Dell Support Website —

support.dell.com

NOTE:

Select your region or business segment to view the

appropriate support site.

To download Desktop System Software:

1

Go to support.dell.com, select your region or business
segment, and enter your Service Tag.

2

Select Drivers & Downloads and click Go.

3

Click your operating system and search for the keyword
Desktop System Software.

NOTE:

The

support.dell.com user interface may vary

dependent upon your selections.

• How to use Windows XP
• How to work with programs and files
• How to personalize my desktop

Windows Help and Support Center

1

Click Start→ Help and Support.

2

Type a word or phrase that describes your problem and
click the arrow icon.

3

Click the topic that describes your problem.

4

Follow the instructions on the screen.

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