Dell Latitude D620 ATG - Manual (Page 18)

18
Quick Reference Guide
Storing a Battery
Remove the battery when you store your computer for an extended period of time. A battery discharges
during prolonged storage. After a long storage period, recharge the battery fully before you use it
(see "Charging the Battery" on page 16).
Troubleshooting
NOTE:
For additional troubleshooting guidelines, see the online User’s Guide for your computer.
Lockups and Software Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
The computer does not start up
E NSURE THAT THE A C ADAPTER IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL OUTLET .
The computer stops responding
NOTICE:
You might lose data if you are unable to perform an operating system shutdown.
T URN THE COMPUTER OFF — If you are unable to get a response by pressing a key on your keyboard or moving your
mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart
your computer.
A program stops responding or crashes repeatedly
NOTE:
Software usually includes installation instructions in its documentation or on a floppy disk or CD.
E ND THE PROGRAM —
1 Press <Ctrl><Shift><Del> simultaneously.
2 Click Task Manager.
3 Click the program that is no longer responding.
4 Click End Task.
C HECK THE SOFTWARE DOCUMENTATION — If necessary, uninstall and then reinstall the program.
A program is designed for an earlier Microsoft
®
Windows
®
operating system
R UN THE P ROGRAM C OMPATIBILITY W IZARD — The Program Compatibility Wizard configures a program so it
runs in an environment similar to non-Windows XP operating system environments.
1 Click the Start button, point to Programs→ Accessories, and then click Program Compatibility
Wizard.
2 In the welcome screen, click Next.
3 Follow the instructions on the screen.