Getting help, Locating your system service tag, Contacting dell – Dell PowerVault MD3660f User Manual

Page 21: Documentation feedback, 4 getting help

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Getting Help

Locating Your System Service Tag

Your system is identified by a unique Express Service Code and Service Tag number. The Express Service Code and
Service Tag are found on the front of the system by pulling out the information tag. This information is used by Dell to
route support calls to the appropriate personnel.

Contacting Dell

NOTE: Dell provides several online and telephone-based support and service options. If you do not have an active
Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product
catalog. Availability varies by country and product, and some services may not be available in your area.

To contact Dell for sales, technical support, or customer-service issues:


Go to


Select your country or region from the interactive world map.
When you select a region, the countries for the selected regions are displayed.


Select the appropriate language under the country of your choice.


Select your business segment.
The main support page for the selected business segment is displayed.


Select the appropriate option depending on your requirement.

NOTE: If you have purchased a Dell system, you may be asked for the Service Tag.

Documentation Feedback

If you have feedback for this document, write to Alternatively, you can click on the
Feedback link in any of the Dell documentation pages, fill up the form, and click Submit to send your feedback.