Dell OptiPlex 3010 (Mid 2012) User Manual

Page 44

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Problem
Description

A possible system board failure has occurred.

Troubleshooting
Steps

•

Disconnect all internal and external peripherals, and re-start the computer. If the

computer boots, add the peripheral cards back one by one until you find the bad one.

•

If the problem persists, the system board is faulty.

LED

Power Button

Problem
Description

A possible coin cell battery failure has occurred.

Troubleshooting
Steps

Remove the coin cell battery for one minute, reinstall the battery, and restart.

LED

Power Button

Problem
Description

A possible processor failure has occurred.

Troubleshooting
Steps

Re-seat the processor.

LED

Power Button

Problem
Description

Memory modules are detected, but a memory failure has occurred.

Troubleshooting
Steps

•

If two or more memory modules are installed, remove the modules, then re-install one

module and re-start the computer. If the computer starts normally, continue to install

additional memory modules (one at a time) until you have identified a faulty module or

reinstalled all modules without error.

•

If available, install working memory of the same type into your computer.

LED

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