Dell PowerVault 725N (Rackmount NAS Appliance) - Manual (Page 18)

See your User's Guide for information about using the System Setup utility.
2. From the Advanced menu, select Event Log Configuration.
3. Select View Event Log and press <Enter>.
Table 2 -3 lists the system error messages and the probable cause for each message.
Table 2-3. System Messages
System Beep Codes
When an error occurs during a boot routine that cannot be reported on the screen (either on a monitor connected directly to the NAS system or on a client
screen using console redirection), the system may emit a series of beeps to indicate a problem. For example, five beeps indicates a problem with the
processor. This information is valuable to technical support representatives if you must call for technical assistance.
When you hear a beep code, record it, and then look up a description of the problem and corrective action in Table 2 -4 . If you are unable to resolve the
problem using the beep code, use the system diagnostics to identify the cause. If you are still unable to resolve the problem, see " Getting Help ."
Table 2-4. System Beep Codes
NAS Manager Messages
The NAS manager maintains a log file that stores messages, which are sometimes called events or event log entries, generated by an application, service, or
operating system. The messages are used to track the operations performed by the system. For information about viewing log files, see your System
Administrator's Guide.
NOTE: While it is recommended that you use a keyboard, mouse, and monitor to access the System Setup utility, you can also use console redirection
from a client system connected by serial cable to the NAS system. For more information about using console redirection, see " Using Console
Redirection ."
NOTE: If the View Event Log option is not present, then event logs are not available.
Message Cause Corrective Action
HDD Controller
Failure
BIOS cannot communicate with the hard
drive controller. Check the connections to the hard drive.
CMOS Battery Low The battery on the system is low or
faulty. Replace the system battery. See " Replacing the System Battery " in "Installing System
Board Options." If the problem persists, replace the system board. See " Getting Help ."
CMOS Checksum Bad The checksum value (CMOS RAM settings)
differs from the current value. In the System Setup utility, select to autoload the optimal setting. See "Using the System
Setup Utility" in your User's Guide for information about changing this setting.
CMOS Time and
Date Not Set
The BIOS does not have date and time
values. Use the System Setup utility to set the time and date. See "Using the System Setup Utility"
in your User's Guide for information about changing this setting.
Pri Master HDD
error
Primary hard drive is not responding. Replace the primary hard drive. See " Removing and Installing a Hard Drive ." If the problem
still persists, see " Getting Help ."
Sec Master HDD
error
Secondary hard drive is not responding. Replace the secondary drive. See " Removing and Installing a Hard Drive ." If the problem
still persists, see " Getting Help ."
Cache Memory
Error
Cache memory is defective. Disable the cache in the System Setup utility. See "Using the System Setup Utility" in your
User's Guide for information about changing this setting.
Beeps Cause Corrective Action
1 The memory refresh circuitry on the system
board is faulty. Replace the system board. See " Getting Help ."
2 Parity error in the first 64 KB of memory. Switch memory modules. See " Adding System Memory " in " Installing and Replacing System
Components " for information about replacing memory modules.
3 Memory failure in the first 64 KB of memory. Switch memory modules. See " Adding System Memory " in " Installing and Replacing System
Components " for information about replacing memory modules.
4 Memory failure in the first 64 KB of memory, or
Timer 1 on the system board is not
functioning. Switch memory modules. See " Adding System Memory " in " Installing and Replacing System
Components " for information about replacing memory modules.
5 The processor on the system board has
generated an error. Remove and reseat the processor. See " Upgrading the Processor " in " Installing and Replacing
System Components ." If the problem persists, replace the processor. If the problem still persists,
see " Getting Help ."
6 The keyboard controller has generated an
error. The BIOS cannot switch to protected mode. See " Troubleshooting the System Board " in
" Troubleshooting Your System ."
7 Processor exception interrupt error. The
processor generated an exception interrupt. Remove and reseat the processor. See " Upgrading the Processor " in " Installing and Replacing
System Components ." If the problem persists, replace the processor. If the problem still persists,
see " Getting Help ."
8 Display memory read/write error. The system video adapter is either missing or its memory is faulty. See " Getting Help ."
9 ROM checksum error. The ROM checksum value does not match the value encoded in the BIOS. Call technical support. See
"
Getting Help ."
10 CMOS shutdown register read/writer error. See " Getting Help ."
11 External cache is faulty. Remove and reseat the processor. See " Upgrading the Processor " in " Installing and Replacing
System Components ." If the problem persists, replace the processor. If the problem still persists,
see " Getting Help ."