Getting help, Contacting dell, Locating your system service tag – Dell PowerEdge VRTX User Manual

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Getting Help

Contacting Dell

NOTE: Dell provides several online and telephone-based support and service options. If you do not

have an active Internet connection, you can find contact information on your purchase invoice,

packing slip, bill, or Dell product catalog. Availability varies by country and product, and some

services may not be available in your area.
To contact Dell for sales, technical support, or customer-service issues:

1.

Go to dell.com/support.

2. Select your country from the drop-down menu on the top left corner of the page.
3. For customized support:

a. Enter your system service tag in the Enter your Service Tag field.
b. Click Submit.

The support page that lists the various support categories is displayed.

4. For general support:

a. Select your product category.
b. Select your product segment.
c. Select your product.

The support page that lists the various support categories is displayed.

Locating Your System Service Tag

Your system is identified by a unique Express Service Code and Service Tag number. The Express Service
Code and Service Tag are found on the front of the system by pulling out the information tag.
Alternatively, the information may be on a sticker on the chassis of the system. This information is used
by Dell to route support calls to the appropriate personnel.

Documentation Feedback

If you have feedback for this document, write to [email protected]. Alternatively, you
can click on the Feedback link in any of the Dell documentation pages, fill out the form, and click Submit
to send your feedback.

Related Documentation

WARNING: See the safety and regulatory information that shipped with your system. Warranty
information may be included within this document or as a separate document.

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