Dropped or damaged computer, No power at all – Dell Latitude C600 User Manual

Page 100

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8. Ground yourself by touching one of the unpainted metal connectors on the I/O

panel.

9. Replace the memory module(s).

10. Replace the memory module cover.
11. Reinstall the hard-disk drive.
12. Reinstall the modular bay and PC Cards that you removed.
13. Replace any batteries that you removed.
14. Reconnect the computer and peripherals to an electrical outlet and turn them

on.

15. Does the computer work properly?

Yes. The problem is resolved.

No. If the computer is able to boot, run the

Dell Diagnostics

to identify

computer damage. If the computer is unable to boot, see "

No Power at

All

." If you cannot identify the damaged component(s), call Dell for

technical assistance. (See "

Getting Help

".)

Dropped or
Damaged
Computer

1. Save and close any open files, exit any open application programs, and shut

down the computer.

2. Disconnect the AC adapter from the electrical outlet and disconnect the AC

adapter from the computer. Turn off any attached devices and disconnect them
from the electrical outlet and then from the computer.

3. Ground yourself by touching one of the metal connectors on the back of the

computer.

4. Remove any

installed batteries

or other devices from the

modular bay

.

5. Remove the

hard-disk drive

.

6. Remove the

memory module cover

and the memory module(s).

7. Reinstall the memory modules, making sure to seat them properly.
8. Replace the memory module cover.
9. Reinstall the hard-disk drive.

10. Verify that any installed PC Cards are properly seated in the PC Card

connectors.

11. Reinstall the battery or other device(s) removed from the modular bay. Verify

that the device(s) is seated properly.

12. Reconnect the computer and peripherals to the electrical outlet and turn them

on.

13. Run the

Dell Diagnostics

to verify that the computer is operating properly.

14. If the computer does not operate properly, fill out the

Diagnostics Checklist

.

Then

call Dell

for technical assistance.

No Power at All

If you don't have
any power, none

of the lights on the
keyboard or drives
light up and you won't
hear sounds from any
drives. See also "

Only

Partial Power

."

Fill out the

Diagnostics Checklist

as you perform the following steps:

1. Connect the

AC adapter

to the computer and to an electrical outlet.

2. Remove all devices, including internal devices such as the

diskette drive

,

hard-

disk drive

, and

battery

.

3.

Turn on

the computer.

4. Does the computer turn on properly?

Yes. The problem is resolved.

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