Hardware troubleshooter – Dell Studio XPS M1340 (Mid 2010) User Manual

Page 37

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35

Using Support Tools

If the hard drive is your boot device, ensure

that the cables are connected and that the

drive is installed properly and partitioned as

a boot device.
Enter system setup and ensure that the boot

sequence information is correct or see the

Service Manual on the Dell Support website

at support.dell.com.

No timer tick interrupt — A chip on the system

board might be malfunctioning or system board

failure. See the Service Manual on the Dell

Support website at support.dell.com.
USB over current error — Disconnect the USB

device. Your USB device needs more power to

function properly. Use an external power source

to connect the USB device, or if your device has

two USB cables, connect both of them.
NOTICE - Hard Drive SELF MONITORING
SYSTEM has reported that a parameter
has exceeded its normal operating range.
Dell recommends that you back up your data
regularly. A parameter out of range may or may

not indicate a potential hard drive
problem
— S.M.A.R.T (Self-Monitoring Analysis

and Reporting Technology) error, possible

hard-disk drive failure. This feature can be

enabled or disabled in the BIOS setup. See

“Contacting Dell” on page 47 for assistance.

Hardware Troubleshooter

If a device is either not detected during

the operating system setup or is detected

but incorrectly configured, you can use the
Hardware Troubleshooter to resolve the

incompatibility.
To start the Hardware Troubleshooter:

Click

1.

Start

Help and Support.

Type

2.

hardware troubleshooter in

the search field and press <Enter> to start

the search.
In the search results, select the option that

3.

best describes the problem and follow the

remaining troubleshooting steps.

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